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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 268 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance of the Extended Delivery Area (Zone 3), with many mentioning positive experiences with installation. Customers also appreciate the on-time delivery and careful handling of appliances. The portability and installation speed have also been noted as positive aspects of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 268 reviews
  • Rated 5 out of 5 stars

    Extended Delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live about 25 miles from the store and they delivered with out any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad or No Squad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick. Easy. Great guys came out and explained it all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication on times of delivery with updates letting you know how close they are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by all

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were perfect They were running late but called to acknowledge Did a beautiful and careful install of washing machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan and great pricing. Excited to receive even though I bought a floor model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation folks were knowledgeable and friendly. They were careful in our house and installed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 gentleman

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both people were great. Nice n friendly. Good customers service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need to get a Best Buy in our nearest town so we don't have extended delivery fees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we got to push delievery out 5 months until our house was finished being built!! Saved us from having to find storage!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor communication and late delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't deliver on time. Poor communication with installers about where product was, so they couldn't install. Then messed up our rescheduled delivery twice. If you use their delivery and install, you better be patient. Driver was very nice when they got here but BestBuy overall was horrible about service and communication.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Tech were not the slightest bit put out with my remote location. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended rates to allow for area

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman worked delivery rates into the cost of the washer and dryer for the extended area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful delivery team. Very professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional he finished in a timely manner and cleared everything when he finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service, I'm very happy. They communicated, showed up on time, went above and beyond. A++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Best Buy were absolutely great. Took great care to bring the TV in. Very friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the delivery is fine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery is ok Not problem at all everything was in shape condition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shore House Delivery

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in Dover and they were able to deliver to Rehoboth Beach!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and fast and they even called me to let me know what time they would be at my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was smooth. All I had the to do was open the door.

    I would recommend this to a friend