Extended Delivery Area (Zone 3)

We purchased 75"Samsung TV & full motion TV Mount and we live 30 mi. West of Erie Best Buy. The Geek Squad, Trevor & Kirk called us with their questions & update on their arrival. They were so efficient & professional & expedient and also taught us the use of our first Smart TV. We couldn't speak more highly of this experience.

microwave is very sleek I Have received many compliments on it .has many great features such as easy to open door ,brite clock ,fingerprint resistant , smart cooking . the list goes on

Installed a 65” TV on time, quick, efficient, friendly and knowledgeable.

Delivery was a bit of nightmare. I understand things happen, equipment breaks, people get sick. The time on the first delivery date was changed, supposed to be in the afternoon they came in the morning, so had to reschedule. Second delivery date went well for the micorwave installation. Third date was the fridge and it went well, but about a week or so later I noticed damage to the fridge. Had to schedule another time for them to fix that. In the Interim the 4th date of installation came for my stove and dishwasher. They brought the wrong stove, it was the correct stove wrong color. They installed it anyway so that i would have a stove. 5th and 6th appointment were for them to install the correct stove and Repair/Replace Fridge, both of these appointments were cancelled. The 7th appointment they showed up and took care of everything. The installers were all polite and did a great job, no complaints there. It just seemed if something could go wrong it did.

Amazing customer service and support at the store!