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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 268 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance of the Extended Delivery Area (Zone 3), with many mentioning positive experiences with installation. Customers also appreciate the on-time delivery and careful handling of appliances. The portability and installation speed have also been noted as positive aspects of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 268 reviews
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always very handy with there always in stock items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was outstanding. Geek squad was outstanding. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the Delivery and Setup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like having the large screen delivered and set up quickly and accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save yourself the hassle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly service. Both workers were extremely cautious of the rona.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv delivery

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new tv delivery. They brought it when scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who hoo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the extra delivery and will make you happy especially on this child but day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way the drop off and help me bring and hang it on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service techs were very friendly and knowledgeable with our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your product! Don’t be sorry, you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time. They were in and out within an 1hr & half.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Time!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and very helpful and nice. No complaints here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery; great product; Geek Squad was professional and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed all the way up to canyon lake to deliver my appliances Awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great shipping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shipping was fast and accurate everything arrived in good condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not a choice. It was mandatory or service myself.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What customer service?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously! My last two significant purchases have been a complete debacle. This order, 5 tvs and 5 wall mounts was ordered 3 weeks before the appointment. Because the last delivery on our last order in March went do poorly, I was determined to make sure things would turn out differently. I called customer service several times prior to, including the night before, ensuring they had the tvs and wall mounts and were going to deliver in the time slot they said they had. 10 am to 2 pm. Morning of the appointed time slot 10:20. I received a call from the driver saying the appointment wasn’t setup correctly so he may not be able to do the installation. I asked if he had the products. He confirmed that he did and said he would call me later to give a more definitive delivery time. At 1:40 I get an automated text saying my appointment was canceled. I called customer service and they said all they could do is setup a new delivery date 2 weeks further out on a day I wouldn’t be available. I live 3 hrs from the delivery location. You can’t get a phone number for the local store which is ridiculous. So frustrating and it is upsetting enough ti find another electronics store to do business.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery drivers carried 85” television right up to my stand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems with delivery.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time. Guys were careful to not damage product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered in the time frame set. We’re professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery team was very professional, personable and efficient.

    I would recommend this to a friend