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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 10.1" Portal (1st Generation) for its excellent video calling capabilities, ease of use, and clear, large screen. Many appreciate the Alexa integration and straightforward setup process. However, some users wish for a wider selection of available apps and more comprehensive instructions. The device's strengths lie in its user-friendly design and convenient communication features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 824 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent gadget for Mom! (Or Dad)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to keep in touch with my mom! It’s pretty simple to use and a great way to stay in touch. Sound quality and video is fabulous!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    This device is a nice electronic catch all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed taking with out of state grand child as well as you tube recipes and how to videos. Every now and then we check out a website.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device. Replaces facetime in our house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is a great device. Very easy setup for non-technical users. It has replaced Facetime when we communicate with our kids at college.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    great product a wonder!!!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought one for me and my parents...can talk anytime, they love it and they are in their late 80's! and having alexa is a double bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, very easy to use & slim always talking on it with video calls

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Great device to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and sound! Moving camera helps a lot when you have a child! We live far from family, portal makes us feel closer :) great device! I wish I could use it with more apps!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 of these. One for us and one for our son and his family 500 miles away. The grandkids love talking to and seeing us more often!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Multi function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portal is pretty awesome to make phone calls, also Alexa will play music, look up recipes, tell me the weather. I’m glad I bought this

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great way to keep in touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children are in the military and move frequently. This is a great way for me to keep in touch and to see the grandchildren as they grow.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my elderly mom so we could video chat. It works great and it's easy for her to use. I wish this would have come out years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Bought for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the portal plus for myself and two of these for relatives. It's a must have for out of state family. Does not work with ring doorbell as far as video feed. Overall, pretty happy

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Video Intercom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One way to use the portal is to put it in different rooms of your house and you can see and talk from room to room. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my home and several of my relatives. I have been shocked at how good the quality is and the ease of use

    I would recommend this to a friend
  • Pros mentioned:
    Alexa

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has many great features: Alexa, displays your pictures, plays your music with very good sound, sharp picture that follows you around

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this portal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to stay in touch with my adult children who live out of state. Its easy to use and we love using it.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Grandmother loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives grandmother a chance to see Grands and Great-Grands between visits... a blessing in her assisted living facility.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love using this. It's easy to set up. It allows me easily to stay connected. Love that it zooms in as you walk around .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple my three year old granddaughter and four year old grandson can use it! I like that it has a cover for the camera.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is average. Function is okay. You can buy if you frequently use Messenger.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Great concept when it works properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can feel like I'm in the same room as my family up north but Portal doesn't always respond to commands or touch screen

    I would recommend this to a friend