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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 575 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Portal Mini's ease of use, particularly for seniors, and its impressive sound quality for video calls. Many appreciate the straightforward setup process and the added convenience of integrated Alexa functionality. However, some users experienced connectivity challenges and noted the lack of a battery for portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 575 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect way to see family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use and was a perfect way for us to see our grandpa during Covid. If it was wireless that would make it better

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great for family video calls

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for whatsapp and messenger video calls, lots of filters that kids enjoy using that aren't in the phone apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift and my aunt loves it! So easy to use my 3 year old nephew uses it and makes phone calls from it lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favebook Portal delivers as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 Mini’s for my sons so we could video chat with the granchildren (I have a 10” Portal). I use the Superframe for Facebook picture slideshows and Alexa for home control. Works great. It is amazing how the camera follows the speaker in a video chat and the camera has a very wide field of view so everyone can spread out during a video chat and not have to crowd together to be seen. I have not had a chance to test the multiple video chat session yet. I find plenty of nenu items for privacy control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this product. bought this for my mom for a holiday gift and it works great. May end up buying another one~!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Portal mini

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Great price and awesome quality. And the speaker is loud. Love it to call my mom and listening music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, it's easy to set up and so valuable to have, I can see my loved ones whenever I want, no matter where they are.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    grand kids love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my grand kids love talking to us. they like the special features like story time and special effects. it is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for families

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father in law , easy to use he loves the Pandora function as well as FaceTime to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality on music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I also bought the Portal TV as well, I am using this for listening music. It's really great. Sound quality is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect for catching up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect gift for our mother as the kids love to video chat their mommom who lives 18hours away!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product, especially when on sale!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup! Bought for my parents so they could facetime with us.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Facebook Portal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought at least 10 of these for my entire family and we Have use this during Quarantine and we are all happy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Setup, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    very easy setup, easy and fun to use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Facebook 8-inch mini-portal works great. Setup was a snap. Just plug it in, and it automatically takes you through the setup routine. First you log it into your home wireless network, then it automatically downloads any needed software updates, and then you enter your Facebook account information. You need to have a Facebook account with Messenger activated to use this. You can also register a WhatsApp account, and I did that as well. Once set up, to make a call, just tap the contact’s icon on the screen. The performance of the device made me think that the Star Trek universe is finally here. Yes, we’ve had smartphones for years now, and you can make video phone calls with them as well. But the whole experience is just different with this portal. The screen is large and easy to see. The camera follows you around if you move a bit while talking, and the image is clear and crisp. The audio is just as fine with no lag. I really thought the “picturephone” era has finally arrived. Another nice feature is the ability to have multiple people at different locations in on the same phone call, and you can set up the screen to show images from the other cameras on separate areas of the screen. All of this, of course, requires the parties you are conversing with to also have a Facebook portal. There are some other frills that we tried, just to see how they work. You can put some animations on your images (make yourself appear, for example, with a funny wig), although we’re not sure why we’d ever really want to do that. You can also play music from Spotify or Pandora while you’re talking if you want. The device can also be used as an electronic picture frame, and it also has Amazon’s Alexa built in. Both worked fine. We have family scattered around the country, and we have usually talked to them through a video call using WhatsApp. We’ll continue to do this with both Facebook and WhatsApp, but we’ll do it now with the Facebook portal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale and for the price I can't complain one bit. It has Alexa and it's very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Madhavi

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wonderful. Love it to share with my mom. It make more happy when I connect to my mom . Love to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal is great for family calls this product might be the best thing for calls with multiple people

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Portal mini

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and awesome quality. And the speaker is loud. Love it to call my mom and listening music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Xmas

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product wife brought two last Christmas for us and my mother in law we can see her great on there

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Facebook portal review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product .....what Iike best is the portability and the the cameras ability to follow you

    I would recommend this to a friend