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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 575 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Portal Mini's ease of use, particularly for seniors, and its impressive sound quality for video calls. Many appreciate the straightforward setup process and the added convenience of integrated Alexa functionality. However, some users experienced connectivity challenges and noted the lack of a battery for portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 575 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great tool for busy housewife

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set the Portal on the kitchen table so I can keep up to the program I want even I was busy cooking or cleaning. It is great device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great during COVID times!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this to keep in touch and watch my Grandkids grow up. Easy to use for both 60+ and 6-10 Year old.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My way of staying connected to my grandkids

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal keep me in touch with my grandkids for three months it was one of the best investment I ever made

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for mom

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Mom, she can call us, we can call her. Easy to use, but setting up was long & tedious.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good for calling and video chatting only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I could actually see my doorbell Camera really. It was difficult to set up with my nest because I was getting different answers from Facebook portals customer service. Finally someone told me that I needed to download the app on my phone and set a bunch of stuff up, then I got it connected on my portal. However, it only shows my doorbell camera if I ask Alexa to pull it up, it won’t stay on the portal screen for long though. Good quality for video chatting with family however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great option or addition to the echo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it even has alexa included but you can't make alexa calls with it, I mainly use it with whatsapp or facebook

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome new toy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was xmas gift to our son in Missouri. He loved it! Super easy to use & set up. We can keep in contact even now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    We love portal!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought portal for my in laws so they don’t have to hold a phone to talk to us. And it works amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to video chat with family. It's a nice product and it also has a great speaker for music too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Video Calls for WhatsApp/Messenger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this device little over a month and this is good to use if your primary goal is to have a video call using WhatsApp/messenger It is good to have different app supports like YouTube/Netflix Pros Calls using WhatsApp/Messenger Facebook Watch Sound quality is good Cons NO battery support Wire length is about 3 feet Hard to switch apps WhatsApp web supports only 1 device

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great technology

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these screens. Use them all the time to talk to family and friends out of town .

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for an elderly relative to use for video calling kids and grandchildren. Good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Covid won't break us!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even easy enough to use for my mother-in-law. Been a great addition for these Covid times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to be able to communicate with family and friends. It is a safe way to visit yet still see my contacts.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Great for video calling

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for video calling and connect with family members

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Initial set up

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one that was sent to my dad for fathers day had issues and could not be set up, so unfortunately it was several weeks before we actually were able to use it and see him. A new one was sent to him, and it was able to be set up and used. The difficulty with older people is linking their facebook accounts, especially if they can't remember their passwords! Otherwise, functionality is great, set is the biggest issue with people who are not that tech savy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very easy to use. I am not a tech person and I was able to set up portal on my own

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great "grandma" tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to set up and use. Now we can call/message our mom and she can see us and feel part of it all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 80 year old dad to keep in touch with everyone. Love how easy it was to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Facebook portal A+++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease to use, faster configuration Ultra recommended for videocalls Price it’s confortable

    I would recommend this to a friend