Customer Ratings & Reviews

The Facebook Portal has been a good addition to our house. My family lives in Nevada so being able to do face to face calls with them at about 2000 miles away is very nice especially for the kids to be able to catch up and talk rather than text... The device comes in a nice box that, once opened, has a nice presentation. Setup is super easy, basically plug it in and configure it for your wifi connection. It walks you quickly through everything. There are some privacy settings to go through that allows you to determine what you want to allow the device to transmit or not. As a plus, and since I work with people in London and Singapore, it has an integration with WhatsApp that is also very helpful. Although I haven’t done it yet, you can add up to four users of the device which is a nice feature. Everyone can have their own list of contacts, favorites and suggested calls based on your history. Turn it on, choose who will be using it and make your call. Simple. You can use this to call friends and family that may not have a portal. They can use their own mobile device using messenger Voice control comes in handy and allows you to make calls, check the weather and various other actions from across the room. Alexa is also built in so you can enable and use all the same skills that you may be using to in other areas of your home or as your first device with the assistant built-in. An interesting feature of the the camera is that it automatically follows you around the room as you move from one side to another or away from it. When someone new enters the viewing area of the camera, it will adjust in order to also put them into the screen. You can tap on someone’s face on the screen and the device will focus on that person until you click off of them. I was able to get four people at one time but it will connect up to 8 simultaneously. Fun additions for during calls are putting cartoonish faces on yourself along with changing your voice. I have been using it as a speaker to play my Pandora stations and the sound is solid. It isn’t a large speaker but for the size, there is certainly sufficient bass and clear output. While not in use, it will show your photos as a screensaver and you can also customize which photos are used along with any reminders and updates you configure it to show. There are plenty of other apps you can download and try out. Weather, news, and some games. There is a lot to do with this device and guaranteed it will be fun to use and will come in handy when trying to stay in touch with loved ones and friends anywhere in the world.

Cyber Monday sale on 55” television and a good name brand was what we were looking for.Process went good but delivery was delayed a couple days. Everyone at store was helpful.

Perfect gift for someone who isn't tact savvy when it comes to electronics. I bought this for my mom so she can have a conversation with me face to face.

This is now my go-to device for Video chat, that I started using Facebook Messenger over Facetime or Duo. The face-tracking feature makes a world of difference especially if both parties have this device. But, the device itself is buggy, UX lags and freezes often. Alexa support is sub-standard and not the same as a first-party Echo Show. I'd give it 5 stars if they make the software more stable and add support for 3rd party apps like Teams, Duo, Alexa video calling, Youtube.

A little hard to setup if you don't already have a bit of tech knowledge but works great get calls from Nanna almost daily on it and she loves it.

This was the perfect gift for my mother who just lost her husband. It took her out of the depression stage she was in. Thank you

Able to get this from Best Buy when the same version was back ordered on Facebook’s site. Got during 1/2 off sale, so good value.

I really love this. Brought one for my sister, daughter mom and myself for christmas..so far do good.good price, better than chatting on a phone..

If you've ever been on the fence about getting one then you're already missing out. This is absolutely worth it especially during this time.

Love it. Multi use. Great for keeping in touch with family and Facebook. Sad that they don’t offer this one no more at bestbuy

Absolutely wonderful! High quality image, and especially wonderful if you have family in other countries during the pandemic!

Purchased to stay connected to my mom in another state. Purchased and programmed for her. Easy to use grandparents love this product.

I love my portal so much that i had to purchase a second portal for my salon. Nice video clarity and very good volume.

Love the portal but it does have some quirks. It often gives a black screen and we have to restart it and re make the call.

Bought it as a gift and is used very often. It is not the best because you have to use Facebook tools and a few times calls don't work.

If you love Facebook this is the item for you..But it as a collection of apps to keep you well entertain, also WhatsApp is an add plus.

My sister sorely needed this with her 1 year old made communication a little bit easier while handling her little one who is very active

Only complaint is that it needs plugged in. It would be nice if it had a battery so you could move it around.

My FAMILY & children & my mom love this portal mini , mom & dad said it is so clear to see who they are talking to

I bought one for my mother to be able to call our children. My mother, lets say not the most tech person on earth can now call via FB.