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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 575 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Portal Mini's ease of use, particularly for seniors, and its impressive sound quality for video calls. Many appreciate the straightforward setup process and the added convenience of integrated Alexa functionality. However, some users experienced connectivity challenges and noted the lack of a battery for portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 575 reviews
  • Rated 2 out of 5 stars

    Can be improved with some software features

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this twice last year during the holidays. I found some issues that need to be improved. 1) when you log with WhatsApp you can’t configure the device to only call your favorites. I mean. Anybody with access to Portal can call any of your contacts if you don’t manually hide the rest of your contacts. If you have more than 200 contacts you need to hide each contact one by one. 2). WhatsApp calls should allow to video-call more than 4 contacts as on the mobile device (which has a smaller screen and allows 8 contacts). I now that with Facebook messenger you can call more contacts but, I’m not using Facebook with the device. 3) sometimes the device hangs while on video calls (the feature for what I bought the device) especially if you star using the filters.

    No, I would not recommend this to a friend
    • Brand response from Portal Team
      Posted .

      Hey there! These are fantastic ideas. The best way to get ideas to our team of designers is through our Uservoice Forum. There you can present your ideas and other users can vote on them and they may be included in future updates. Thanks! portal

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with product. Easy to setup and use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Issues out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time setup. Hooked up to his known wifi but would not updated or go any further. Called tech support and tried some things but unit would not factory reset. They are warranty replacing the unit and paying for all the shipping. Just have to wait. Tech support was good so that's why I'm not giving it just 1 star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can see my sister that lives in other state

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love using the portal for connecting with family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good..............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product to keep in touch with my family.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product works wonderfully. Really good investment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great way to keep in touch with family and friends

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in Indiana so this is great to see our family back in New Jersey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal mini

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ,love my portal mini it’s just perfect and clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fb portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product If getting on sale totally worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mom love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mother in another state and it's cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and shipped so quickly and on time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came in well packaged and delivered as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is perfect, I bought it for my grandson, he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this Facebook pirtal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Facebook portal for holding all your pictures

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Facebook Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not friendly to use. kind of dark when it comes to video chat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Interesting toy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy it, does things other gadgets don’t do as easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps keep us connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using it to communicate with family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my parents when they travel. Works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well and fun features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning but have enjoyed so far. Lot of fun features to mess with.

    I would recommend this to a friend