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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 575 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Portal Mini's ease of use, particularly for seniors, and its impressive sound quality for video calls. Many appreciate the straightforward setup process and the added convenience of integrated Alexa functionality. However, some users experienced connectivity challenges and noted the lack of a battery for portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 575 reviews
  • Rated 5 out of 5 stars

    Awesome buying experience with BestBuy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buying experience with BestBuy! :-) Recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buying experience with BestBuy! :-)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buying experience with BestBuy! :-) Recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to have in dorm room and practical for the priceing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift and it was much apppreciated.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, but needs to be easier for the elderly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my 98 year old grandmother. I think they need to make a product that is easier for our elder to use, esp. those who are not tech savvy. It is taking het a little bit to understand when someone is there to help. She has a problem when she is alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know it was a gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Girlfriend bought it for her mother so i don't know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd generation device is versatile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    practical, made better by ability to make WhatsApp call

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Vizio 24" hd TV 1080p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not set up TV with wireless connection - could not recognize my home network - had to call tech support - they walked me through a factory reset then cable connect, then my home network came up. THEN I was able to read the install instructions/manual online after the fact. Pretty chins y. The remote control is crap - can't read the buttons, too close together, priority is smartcast tv but mine is comcast. Must choose the tiny button "input" to select source of your programming and you better be fast to select what you want, like about 8 seconds and then its gone to the next input. I gave it a higher rating of 2 because the HD color is pretty good if you are receiving an HD signal and vireing straight on to the TV. Angular viewing, forget about it, not a good picture. Buy a Samsung for a few more dollars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My window

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got myself one along with one for my dad. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Bought all my kids one now we all talk more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not bad for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not exactly what I was expecting but not a bad product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's fun and can chat with family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fun chatting with family and friends, also music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the portal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the portal, flexibility and quality of images

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter in another state. Great to talk to grandkids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for my sister and she loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use but you have to have a Facebook account.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a housewarming gift for my friend. He liked the gift so much but after setting up he complained about really bad video calls, especially lagging audio and video. I had to get this back from him and return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice for video calls but limited.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, got this for an older parent who wanted to chat with the kiddos. Only limitation I can really complain about is the lack of aps and things like that. Video quality is sometimes sketchy but that’s due to internet connection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it with the hope that it would be of much use to me. I returned it as the features were basically the same as my phone with the WhatsApp and it can’t be disconnected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Blank display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features but my pictures always disappear. You always see just blank on the display. It's s good buy since I bought it half the price during black Friday season.

    I would recommend this to a friend