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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 575 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Portal Mini's ease of use, particularly for seniors, and its impressive sound quality for video calls. Many appreciate the straightforward setup process and the added convenience of integrated Alexa functionality. However, some users experienced connectivity challenges and noted the lack of a battery for portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 575 reviews
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great for 98 year old who has no tech experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my dad so he could be more connected to his family during this pandemic. It is a great addition for him and keeps him in touch with us all. Great purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    we love the portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love the facebook portal. this one was returned but a 10" was purchased in its place. although the mini is great and works the same it was just nicer to have the larger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love using our portal to connect with our family in Canada. I love how it follows my son around the room so they can really feel like they're here with us.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great way to keep in touch during COVID

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for my mother (age 83) so she could visit with her great grandchildren during the shut down. I was surprised as to the clarity of sound and picture.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been easy to use and we love all it has to offer. The camera is good quality and it moves with you. The sound output is better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice Size for the office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Facebook portal since they came out, I have the bigger one for home but wanted something for at work. This mini portal is just the right size!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great gift, will buy again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a wonderful gift for my mother. It keeps us in contact and she can see and hear me clearly. Will buy for myself and all my siblings and in-laws.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two, one for my father-in-law and one for my kitchen. Great for the the in-law but I'm not of fan of the slow response and trying to get ot to hear my request.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Facebook Portal Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, easy to set-up and extremely easy to use. Especially in this time of everyone required to be socially seperated. Great price from Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Sleek look. Only problem is for some reason the “Hey Portal” doesn’t respond as quickly as I’m use to with the older version. But still very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m buy this for my mom and she is so happy! Because it’s easy to use and she now she want to talk with everybody. She really like this portal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Facebook portal mini

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the many excellent product by Facebook. The sound and picture quality are really outstanding as good as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom. She’s older but this is very easy to use for her. She likes calling me from it more than on her phone

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Good video chat experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for video calling. The camera keeps track of the movements and refocuses or moves according following the person. This is provides a very good live experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great family gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best for keeping up with family during Covid and anytime you can't be together. We have had so much fun. I've purchased 3 so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for Holidays

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its great. Still trying to get use to it but it was perfect for being with my family without being with my family during the Holidays

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love my portal! Super nice to connect with family during the pandemic - feels way more life like than with a laptop or on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Hey I see you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FB portal awesome addition to my smart home during this pandemic. Staying in touch with family and friends while social distancing is made easy with this device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Grandparents

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this portal for my inlaws who are in their 70s. A quick lesson and they became pros before we knew. It's a must by for your loved ones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portal Dad and Grandad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic!! We have had great family fun, remotely and Safe. A wonderful to stay in touch. Easy for those not so computer savvy to use.

    I would recommend this to a friend