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Customer Ratings & Reviews

Your price for this item is $65.99
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The comparable value price is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 575 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Portal Mini's ease of use, particularly for seniors, and its impressive sound quality for video calls. Many appreciate the straightforward setup process and the added convenience of integrated Alexa functionality. However, some users experienced connectivity challenges and noted the lack of a battery for portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 575 reviews
  • Rated 4 out of 5 stars

    portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video calls in the portal is decent and good. the ultimate feature is the smart video call which has the zoom feature and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father to use and communicate with the kids from across the state. It was even easy enough for him to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for keeping in touch with loved ones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to keep in touch with my elderly mother who lives alone. She loves it...plus the digital photo feature is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    portal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Portals. Each household in the family has one. Great for keeping in touch during the pandemic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very cool.. it is fun to while use effects and there are many different seasons or any general features..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE. You can do so much with these from Facebook to Alexa to WhatsApp!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Decent display

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works most of the time. Logs you out frequently and Pandora and Spotify do not work in Puerto Rico.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother loves it!! what a great present for older people who want to stay connected and struggle with technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Alexa’s . We have the all over the house 6 in total. Do not know what we did with out them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who has family that lives hours away, this product is great at helping stay close. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product to see family

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Gave them away as gifts for family for Xmas and now we all see each other regularly .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one for my self and my dad. He lives it and video chats with all his friends ! Easy to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Facebook portal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought at least 10 of these for my entire family and we Have use this during Quarantine and we are all happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Facebook Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very much useful to talk to friends and family with ease. Awesome product Facebook portal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my family members so I could see them instead of just talking on the phone with all of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the grandparents

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thu worked out great for parents who can not read English and isn’t use it working with technical products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandma is raving about this product. Its amazing and now I get to see her everyday. It's amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has so much feature its way better than the echo you could see the person and it follow you I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product so I purchased yet another time. I have been putting every one on to the portals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product does exactly what I needed it to to do in these thing times I can see my family with minimal technical difficulties

    I would recommend this to a friend