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Customer Ratings & Reviews

$2,598.00
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Customer reviews

Rating 4.5 out of 5 stars with 29 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers find value in the product's exceptional sharpness, with many noting its top-notch focus. Its lighter weight is also appreciated as a welcome upgrade. Additionally, the superior optics and overall build quality are highlighted positively.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
  • Pros mentioned:
    Sharpness

    Rated 5 out of 5 stars

    Great Lens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality never let me down on commercial jobs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TyloneJ, Sony's commitment to customer satisfaction is our top priority. The SEL1635GM2 is a great lens! Sharp quality pictures and video. We are happy you are enjoying your lens. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/27/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Sharpness

    Rated 5 out of 5 stars

    Sony is the best for a Sony camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing lens and compatibility with Sony cameras. Great autofocus!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlbertoC, Sony's commitment to customer satisfaction is our top priority. The SEL1635GM2
      is a great lens! Sharp quality pictures. We are happy you are enjoying your lens. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (4/19/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Sharpness

    Rated 5 out of 5 stars

    Awesome Wide Lens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra clear wide lens. Focus and sharpness are top notch for photos and videos. Lowlight performance is also great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kw12,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the SEL1635GM2 lens. We are glad to hear that you found it as an awesome lens. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-22-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Best wide angle zoom for Sony E mount

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wide angle zoom lens. Superior optics and build quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dominic, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving the quality of this lens. Thank you for choosing Sony. -Linda 1-4-25 Sony Social Support Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Lens ever?

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Absolutely love this lens! This being my first lens was the best option

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CarlosAOrtiz, Sony's commitment to customer satisfaction is our top priority. The SEL1635GM2 is a great lens! Sharp quality pictures. We are happy you are enjoying your lens. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/13/2025) Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Great lens, poor customer support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After realizing my lens was damaged, I requested to return the exchanged item and was bounced between geek, squad, and customer service. If I wasn’t honest and just exchanged the item I would’ve gotten the right lens. And said I was charged $100 to repair it. This is with my total tech membership. That’s quite disappointing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello spohc, Sony's commitment to customer satisfaction is our top priority. We're happy to hear you were happy with the lens, but sorry to hear about your experience. Thank you for choosing Sony. -Linda 2-9-25 Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Terrible service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed BestBuy shipped me an open product since I purchased the brand new one

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThienN, Sony's commitment to customer satisfaction is our top priority. We are sorry to hear about your experience, please reach out to the retail dealer for support. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony lens

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy never disappoints. The team was helpful and attentive throughout my visit. They answered all my questions and made sure I got the best deal for what I needed. I’ll definitely be coming back!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RolandE, Sony's commitment to customer satisfaction is our top priority. The SEL1635GM2 is a great lens! Sharp quality pictures. We are happy you are enjoying your lens. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/16/2025) Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Never in stock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did place and order and the lens took longer and never receive it. Now I have the money back but still checking and the lens not in stock. Better to buy it somewhere else , otherwise you will wait long … not good I guess they dont want to make sales.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VanessaG, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your experience. We're sorry to hear about your difficulties in obtaining this lens as it is a superb lens to have. We hope you will soon be able to find one in stock soon. Thank you for choosing Sony. -Linda 01-05-24 Sony Social Support Sony_US