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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 894 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers value the Powershred W-11C 11-Sheet Crosscut Shredder's ability to handle various materials, including thick paper and cards, and its ease of use and compact size. While many appreciate its affordability, some customers noted that the noise level could be improved. Concerns regarding overheating and occasional jamming were also raised, though these issues did not appear to be widespread. The weight of the shredder was also a point of discussion, with some finding it too light and others too heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 894 reviews
  • Rated 1 out of 5 stars

    Avoid like the plague

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing lasted about two months before the left half stopped working, Within six months it was dead. All this with light use in the home environment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Shredding capacity
    Cons mentioned:
    Jamming, Weight

    Rated 4 out of 5 stars

    A good machine for the money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shredder works well enough for the average home shredder. However, I am moving, so am cleaning out my old files. I have to shred for 5 minutes, then rest for 15 minutes to let it cool down. The basket doesn't hold all that much and I have to empty it frequently (like every 2 minutes). Also, the handle broke within a week. The peg snapped off. Yes, I am using it a lot, but the shredder is simply too heavy for the plastic pegs. Also, it MUST be oiled frequently so order the oil at the time of purchase. It does jam frequently, but that is probably due more to my clearing out 10 years of old records than the design of the machine. It does take a wad of papers, albeit a bit slower than one or two sheets, but that is to be expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely cumbersome to empty the catch basket. I will return for a different model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this product much over the last year and it just died. I would get another brand if I were you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quit working after 8 months of light use.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great, while it worked. Stopped working and making loud screeching noise and sparking after only 8 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    burned out after 5 minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motor went in five minutes of using the machine

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The Absolute Worst.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    their warehouse is beyond me. Never, ever, ever purchase this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Shredding capacity
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Great home shredder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for our household shredding needs. a real workhorse and does not overheat like others I have had.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 5 out of 5 stars

    So Far, So Good!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't owned this shredder for long, but I just went through all my files and had a stack of papers to shred. It did a great job in very little time. The shredders I've owned in the past turn on and stay on even after all the paper has gone through. They have to be turned off. This one shuts off when the paper is completely shredded. To me that makes sense. The motor isn't constantly running while the shredder is on but not shredding paper. Less stress on the motor. I also put several credit-type cards through it, and they went through as easily as paper. I didn't experience this with any of my other shredders. So far, I'm very happy I bought this brand and model.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Pretty good shredder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a god shredder to start off with. Sometimes though it's a hassle to empty it all out and the lid can get stuck sometimes which causes a mess. It's also lightweight but, too light. My niece brushed past it and it fell over and then we spent hours vacuuming it all up. On the other hand, I like how it has an off and on button so those little kids can't shred away your papers or their little fingers.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 4 out of 5 stars

    works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does everything it says. great for chopping up old credit or debit cards. no more cutting your fingers or worries of someone getting your acct. numbers out of the trash

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 5 out of 5 stars

    Nice Shredder!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have a reason to shred a CD, but might destroy one anyway after seeing what this shredder did to a credit card! I don't push the limits on paper, but have no doubt that it will serve my home purposes with no troubles! If it lasts anywhere near as long as my last Fellowes shredder, I'll remain very happy with the purchase. My only complaint is not being able to find it in a store, and having to ship it.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 5 out of 5 stars

    Excellent Shredder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this shredder to replace my older one that has now become defunct. I am so glad that I did. It's fast and effective!

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 5 out of 5 stars

    Great shredder for home use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first shredder we purchased. At first, we thought it was very slow, but after we lubricated it when the basket was full, it began shredding very quickly and efficiently. Just be sure to lubricate it each time you empty the basket and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Effective machine for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this shredder to replace a 10-year old Fellowes shredder that finally broke. The Best Buy store where I shop did not have one in stock, so I was not sure how inconvenient it would be to have to remove the head to empty the bin. I bought it for its larger capacity bin, but it has proven to be a messy chore to empty it. Turned out to be twice as noisy as my previous shredder. Nonetheless, it appears to be a reasonably effective machine for the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 5 out of 5 stars

    great for personal and in home use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're in need of a shredder that can crosscut your papers in small pieces, handle multiple sheets at a time, with saftey features and reasonably priced this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Shredding capacity

    Rated 5 out of 5 stars

    GREAT SHEDDER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice shredder,, works great powerful and works quickly and has handle for easy clean out of paper..

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 5 out of 5 stars

    Most reliable shredder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the older version of this shredder, which is the same model, but 6 years older. It was out of the norm for me to spend $100 for a home office shredder, but it has been one of the best decisions I ever made. This shredder has shredded thousands and thousands of old bills, documents and junk mail, without fail. Looking to get another one within 2 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been quite happy with the performance of this product. In the weeks that I have owned it I have had no problems with it. The product has not jammed and has shredded with ease including cards and cds.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Overall a good shredder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good shredder and does a good job at it. I have 2 complaints about it... that first is that it can be quite loud and the 2nd is that its bulky/awkward and with no wheels on it doesnt make it easy to move from one part of my house to the other

    I would recommend this to a friend
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