Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 709 reviews
(709 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are positive about Final Fantasy VII Rebirth, praising its extensive gameplay, engaging story, beautiful music, and gorgeous open world. Many appreciate the included content and the condition of the delivered product, with some specifically highlighting the appeal of the exclusive steelbook. On the other hand, some customers expressed concerns regarding certain mini-games, occasional issues with packaging, and problems with customer service. A few also reported missing the extra steel case book with their pre-order.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Open world
Rated 5 out of 5 stars
Great Game
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great game and open world A+++++++++++++++++++++++
I would recommend this to a friend Rated 5 out of 5 stars
AMAZING GAME……., disappointing preorder.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Best Buy, the service is fantastic and REALLY feels like i have a personal relationship with the employees at my local store. Unfortunately now the 4th time I’ve preordered with BB for an “exclusive” “only at BB” steelbook and not get it. Despite ordering MONTHS in advance. BB stands for Bad Business
No, I would not recommend this to a friendRated 5 out of 5 stars
Peak gaming
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Final Fantasy 7 Rebirth is one of the greatest games I’ve ever played. The collectors edition is a must for any fan.
I would recommend this to a friendRated 5 out of 5 stars
Great deluxe packing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an excellent game and a beautiful steel case, worth the wait, and looking forward to episode 3.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst every penny awesome game amazing graphics love this game
I would recommend this to a friendRated 5 out of 5 stars
FF7 Rebirth Is A Dream-Come-True Masterpiece
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The original PS1 FF7 is my most nostalgic, all-time favorite game experience / memory that will forever remain imprinted in my brain. It’s unexplainable if you didn’t experience it when it came out.. That said, I simply have no words for how BEYOND PHENOMENAL FF7 Remake & part 2 Rebirth are.
I would recommend this to a friendRated 5 out of 5 stars
Excellent!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to aquire and did take some communication to get the steelbook also ( because this was a cancelled pre-order, which had a case with it ) i was told the case wasnt allowed to be given due to it not being a pre-order but the manager understood my resoning and was happy to help.
I would recommend this to a friendRated 3 out of 5 stars
Beautiful Game, No Exclusive Steelbook
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 stars for the fast shipping and perfect condition. But no exclusive steelbook with order keeps it from getting 5 stars.
No, I would not recommend this to a friendRated 5 out of 5 stars
FFVII Rebirth Deluxe Edition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this franchise! Glad to see Best Buy restocked these and shipped with no damages
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online it was ready and waiting no issues all perfect
I would recommend this to a friendRated 1 out of 5 stars
Pre ordered 6 months ago and game has not arrived.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still havent recieved this order and I pre-ordered in Sept 2023. Shippment was delayed and customer service refuses to help. My steelbook bonus also has not shipped. Do not pre order from Best Buy.
No, I would not recommend this to a friendRated 4 out of 5 stars
Cool game, no BB preorder bonus
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Preordered the game the day before release but was told it’s not considered a preorder since it’s too near the release so I didn’t get the preorder code. Cool.
I would recommend this to a friend- Cons mentioned:Packaging
Rated 3 out of 5 stars
Came a little damaged
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great game, packaging came in a little damaged, also didnt included the BB exclusive steelbook that was advertised.
I would recommend this to a friend Rated 4 out of 5 stars
Great game but problem with delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The game and all its contents came with no issues, the only thing that didn't was the best buy pre order steelbook case. Other than the the gamebis amazing.
I would recommend this to a friendRated 5 out of 5 stars
Phenomenal Title! Great addition to the franchise!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an amazing experience like no other playing this second installation of the Remake series. There is a summary of the last game so if you didn’t have the chance to buy the first one you can start with this one!
I would recommend this to a friendRated 5 out of 5 stars
This is how you do a remake
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has the makings for game of the year definitely a must get. You'll get the most out of the game if you have played the original or the first remake, but its not neccessary it's a great game on it's own.
I would recommend this to a friendRated 1 out of 5 stars
FAIL
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first time writing a review here. I place a pre order back on October 2023 for a Final Fantasy 7 Rebirth, and its been 2 days seen the game was release, never expected much for bestbuy to get the game to me on the release date, seen I see many people complain about being on time. but what got me upset was the delivery was delayed and was expected to ship on March 1st but when i check again it said the item was returned to sender. so i contact bestbuy to see what was going on with it. the person I chat with told me the delivery is still on the way, So i told them to check again and they come back to me and told me yes the item was returned back to the warehouse, and being told they will issue a refund, i dont want the refund, i want what i preorder for. you cant even get the deluxe ed anywhere anymore. what is with bestbuy. bottom line is. DO NOT ORDER A PRE OPRDER WITH BESTBUY they will never get it to you on time. and/or lost your item. i would not recommend bestbuy to anyone. also i am their elite customer been with them for a long time. dont pay anything to bestbuy. rather buy else where.
No, I would not recommend this to a friendRated 5 out of 5 stars
This and the....
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This and the first game should have been put together. This one had way more to it than the last game. They were just chipping into the game with the first one. Obviously to make money, but yeah.
I would recommend this to a friendRated 5 out of 5 stars
Wife loves it!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is a huge FF7 fan and was ecstatic when they announced a remaster. Got this for her Xmas gift.
I would recommend this to a friendRated 4 out of 5 stars
Please give us in store pickup option.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is fine. Delay in shipping was my only issue. Please allow instore pickup as an option. I hate waiting on delivery for things.
I would recommend this to a friend






