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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 712 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers express satisfaction with Final Fantasy VII Rebirth's extensive gameplay, engaging story, beautiful music, and gorgeous open world. Many also appreciate the steelbook and the overall condition of the delivered product, as well as the amount of content the game offers. Some customers have expressed concerns regarding the mini-games, packaging, and customer service. Additionally, a few customers reported issues with receiving the promised steel case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 712 reviews
  • Rated 5 out of 5 stars

    Square Enix W, Best Buy L

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game, but Best Buy / FedEx delivered it like 4 days after release. What's the point of pre-order?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rebirth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Final Fantasy experience since the original! Brings everything back from the remake and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived in good shape

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside a small tear in the cellophane, this arrived in great shape, and alongside the other steel book.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great exclusive

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Nice packaging the artbook is really nice. The steel case is super good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rebirth is incredible

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic reimaginjng of a fantastic game. I am so hyped for part 3!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Final Fantasy 7 Rebirth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a huge fan for the FF7 series and I thank Best Buy for coming in clutch with the pre-order!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed, my copy wasnt even put into a box so it came heavily damaged. The CD case is cracked and BestBuy doesn't care enough to replace the product. Overall very upset my box was crushed and i got a damaged product even though I spent $100.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!!! LOVE THE STEELIE!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most likely going to remain as such for a Deluxe Edition. May want to check other places as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rebirth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game arrived pretty early in the day, 5 stars just for that. Game was in good condition as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game. The art book is really pretty. The additional case that came is also really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic FF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game! The shipment took a little longer but i highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best game of 2024!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this game! Shipping was right on time too and love the collector's steelbook cover!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Childhood upgrade

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Waiting years for this and didn’t disappoint. Worth the preorder!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this game and edition!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality packaging and great accesories for a game that is taking up all of my time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honoring the original

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a big fan of Final fantasy, it exceed my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gane!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for years for part 2 to come out. Huge fan of the original PS game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rebirth of entertainment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with everything it promised. Has been have a great time with the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Masterpiece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing game. So much to do and the pacing is incredible, cant wait for part 3

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Special Steelbook arrived damaged, poor packaging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the game with everything but the whole reason I preordered through Best Buy was for the bonus steelbook. They shipped the steelbook separately in a standard bubble mailer and it got damaged. Called customer service and they told me have to purchase a new one via an email that I never got. Fact is this was $100 game and they got the audacity to tell me I have to purchase again. No. They won’t be getting my business again with these preorders. Could’ve gotten this game anywhere else and not had an issue with customer service like I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Game!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package arrived damaged on the plastic disc case, but everything else was fine.

    I would recommend this to a friend