Customer Ratings & Reviews
- Model:
- 1045015
- SKU:
- 6384578
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Smoke and Carbon Monoxide Alarm's ease of use and installation, as well as its compatibility with Ring and other smart home systems. Many appreciate its affordable price and the generally good battery life reported. While some experienced occasional unexpected alarms, the majority found the alarm to be reliable and effective at detecting both smoke and carbon monoxide.
This summary was generated by AI based on customer reviews.
Need Entire Ring Security system with Base
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need Ring Base security system for this to work. It will not work with stand-alone Ring system, Google home, NEST, ADT, etc.
No, I would not recommend this to a friend- Cons mentioned:False alarms
Horrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 8 of these and they are absolutely terrible!! I’m always having to replace batteries in them . Received 1 and it was already messed up and wouldn’t work . To bad I opened them up after the 30 day return pilot I would have returned them all !! I paid over $360.00 for them and regret it every day ☹️
No, I would not recommend this to a friend Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Doesn't connect to ring like I thought it would, but a solid unit none the less.
I would recommend this to a friendCould do better
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t pick up smoke right away and alarm. Held a flame around it, under it, smoke around it, took at least a full minute to finally sound the alarm. Says it has false alarm prevention but my hard wired alarm immediately sounds with smoke to it, not this one. Alerts phone thru ring which is nice but problem is half the house would be on fire before it notifying.
No, I would not recommend this to a friendGood alarm system
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended, recommended for anyone looking for decent alarm
I would recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Thank you for your feedback. We apologize for any inconvenience. We’re here to help. We would like to talk to you further to better understand your experience. Please don’t hesitate to reach out to us at First Alert at 1 (800)-323-9005. We look forward to hearing from you.
Faulty devices, not worth your money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 12 of this alarms to cover basically every corner of my house, 4 of them died within the first year. They just keep triggering the smoke sensor, you remove the batteries, as soon as you put back them, it goes off again. I got only one replaced under warranty, it was very cumbersome process, so I didn't even bothered with the other 3.
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Hi BernardoS, we are sorry to hear about this. This is not what you should expect. We will be happy to provide recommendations and troubleshooting steps to prevent nuisance alerts and help with the replacement of your units. Please reach out to First Alert Customer Support at 1 (800)-323-9005 and we will be happy to assist you. - Maria
Had to return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. Was a battery only alarm and I needed a hard wire
I would recommend this to a friend- Cons mentioned:False alarms
Worthless, false alarms
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 7 of these connected to ring alarm. 5 of them have false alarmed. Once i didnt get to my phone quick enough and the fire department almost broke into my house. These detectors are trash.
No, I would not recommend this to a friend - Cons mentioned:False alarms
Good price but causes false alarm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.False alarm woke everyone at night and almost caused the fire department to come over.
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Thank you for your feedback. We apologize for the inconvenience. Several things could have caused the false alarm, like improper placement or the unit requiring a cleaning. We would like to speak to you to better understand what may have caused this. Please don’t hesitate to reach out to our First Alert Consumer Support team at 1 (800)-323-9005 to assist with a troubleshooting or a possible replacement.
It's a good product.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very easy to set up but it's a bit hard to connect to the Ring app. However, I like it.
I would recommend this to a friendManager
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless doesn’t work in most houses. I was very disappointed
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Hi, thank you for taking the time to rate the First Alert Smoke and Carbon Monoxide Alarm. We appreciate the feedback and will utilize your comments as we update our products.
Calicosue51
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too hard to understand direction's still don't t know if it is working correctly and to tell you the true do not care anymore
No, I would not recommend this to a friendRing smoke carbon detector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to setup an connect just using as a detector couldn’t connect to my other ring devices to alert when I’m away from home
No, I would not recommend this to a friendNot good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got three of them last year ones not working but the other two still are
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Hi, we're sorry to hear you're having trouble with one of your units. We'd like to take a closer look at this issue, our team can be reached at 1 (800) 323-9005. -Joey
Alarm paper weight
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after short period of use. Maybe I bought a dudd, but cannot return it now. Buyer beware....
No, I would not recommend this to a friendBattery Hog
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have changed the batteries twice in the last 60 days. Both times in the middle of the night. Will be returning the product.
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Thank you for your feedback, Keith. We apologize for any inconvenience. We’re here to help. We would like to talk to you further to better understand your experience. Please don’t hesitate to reach out to us at First Alert at 1 (800)-323-9005.
Bad
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can only buy small items they are not reliable for major appliances like washer and dryer . After a month I had to cancel
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Hi IsabellaG, thank you for bringing this to our attention. If you need assistance with your detector, you can contact First Alert Customer Support at 1 (800)-323-9005 and we will be happy to help you. - Maria
Non functioning WiFi connection
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t connect to my WiFi. Wasn’t able to connect it to my Ring system at All & Best Buy wouldn’t allow me to exchange it. Buying all home needs from Home Depot from now on.
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Thank you for your feedback. We apologize for any inconvenience. We’re here to help. We would like to talk to you further to better understand your experience. Please don’t hesitate to reach out to us at First Alert at 1 (800)-323-9005. We look forward to hearing from you.
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zwave does not work not enough information how zwave can work which device is compatible I don't recommend buy other than this cheaper one u can buy two of them on same price
No, I would not recommend this to a friendExpensive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need a ring alarm to be linked to your ring app
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Thank you for your feedback. We apologize for any inconvenience. We’re here to help. We would like to talk to you further to better understand your experience. Please don’t hesitate to reach out to us at First Alert at 1 (800)-323-9005. We look forward to hearing from you.