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Customer Ratings & Reviews

Model:
FB414BKBU
SKU:
6331380
Your price for this item is $38.99
Clearance
The comparable value price is $69.95

Customer reviews

Rating 4.6 out of 5 stars with 972 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Ace 2 Activity Tracker's step tracking, ease of use, and battery life. Many appreciate its suitable size for children, water resistance, appealing color options, and motivational features. However, some customers have expressed concerns about the limited features, band quality, and app performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 972 reviews
  • Rated 4 out of 5 stars

    Good for children, simple and no more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good app, simple, but my daughter love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    6andunder

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great fit babe but it does not fit a child of 11 years old it is mostly for kids under 10 and the material on the watch looks like it won’t last long so now I do not recommend this I believe this is not worth the money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Broken

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great at first, but after a month my son broke the screen by dropping it on the playground. Called FITBIT they were no help, also there is no tracking device and he lost it a bunch of times.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Different

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are interesting... different but slightly cool.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Fitbit app is such a garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I once had Fitbit few years ago, I completely forgot why I stopped using Fitbit and purchased these for my kids and disappointed again. Fitbit gear itself is great however their app is horrible. I bought three of ace 2 and can’t get it to sync all three. After multiple tries, now app is preventing me from signing in by saying “something went wrong please try again.” Wow Fitbit, it’s been few years since I used your product and you still having issues with app, what have u been doing all these years? How about you stop pumping out new products and focus fixing the issue with your half working app?!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch for kiddos like my 6yo!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and manage. My boy loved it a lot!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my grandson and he loves it .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK but best of what is out there for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to read. Required a phone to associate with vice a device (Surface would have been nice). My daughter likes it but its just OK. Only recommend as it better than the other kid health devices.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of Time and Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a huge disappointment. The software is clunky. You have to have a 'parent' account which fitbit then uses to spam the living daylights out of your email. It regularly requires a total reset of everything to work or even turn on. And after about a year, it will stop charging completely and become expensive junk. Do yourself a favor and skip this one. Spend a little more and buy your kid a regular tracker from a different brand or one of the economy smart watches.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit - Ace 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure this works fine. Because my wrist is so small it didn’t fit properly to keep track of steps. I had to return it. But if it fits someone else, it should be perfect for you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Band can be improved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Band has a piece on there to secure the band but it is made out of hard plastic and not rubber like the band. Grandson says it hurts his wrist and since we had 14 days to return I am now stuck with it and out 75.00

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would not purchase without Bourgeois tablets

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software on this is awfully limited. The fact that the kindle fire kids tablet, which is probably the most popular of all kids tablets can't sync to this is an extreme oversight on the part of fitbit. My kids like the watches, but the fact it has to sync to my phone instead of their own devices is a major problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter watch for a younger child. Should probably be able to have a smaller watch band if needed to help for children of different ages and sizes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK, keeps the kids entertained

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is ok, but not many functions. It doesn't have a heart monitor. Setting it up is crazy complicated, especially if you have more than one child on your account.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My Fitbit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. Tge screen doesn't stay on long. You have to keep touching it when you switch screens. I couldn't dink it with my weight Watchers app

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but the app is terrible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these, one for each child. It seemed impossible to add to child accounts to the parent account. Also, we find the strap very hard to put on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    hard to keep on

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the band is a little hard to keep on kids and they don't really make any alternative bands. the watch is still good just wish they had more bands that worked with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only good for a watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $65 I got a watch in my wife's favorite color. Whoopty Doo! I was expecting to replace for Fitbit with a decent quality one. After all the last one she bought I wish she only paid $10 for it and it lasted her for 2 years and seem to be very accurate. This one, she is sitting beside me and it said that she went from 0 to 6 and a half hours sleep in about 5 minutes and it will turn about 3,000 steps into 16000 steps just by breathing. The manufacturer should be ashamed and Best Buy should pull the product. Even being advertised as a kids activity tracker, it should be priced more a toy watch for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh, its OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pointless, I didn't realize it wouldn't connect to my sons phone. That was the part he really wanted.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very Buggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is very buggy. Also, the little piece that holds the overhang of the strap constantly moves, so my son has a big strap hanging down.

    No, I would not recommend this to a friend