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Customer Ratings & Reviews

Model:
FB414BKBU
SKU:
6331380
Your price for this item is $38.99
Clearance
The comparable value price is $69.95

Customer reviews

Rating 4.6 out of 5 stars with 972 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Ace 2 Activity Tracker's step tracking, ease of use, and battery life. Many appreciate its suitable size for children, water resistance, appealing color options, and motivational features. However, some customers have expressed concerns about the limited features, band quality, and app performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 972 reviews
  • Rated 1 out of 5 stars

    DO NOT buy this!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these last year for Christmas for my two boys. Both have lost their trackers as a result of a bad design. They enjoyed them when they were new before we realized they were going to be trouble. The trackers falls out of the band very easily. Please do not waste your money!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 1 out of 5 stars

    Fake band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not happy with the band. It feels so fake compared to the first Ace that I bought for my older son.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Features

    Rated 1 out of 5 stars

    Display failed within a day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit sent a replacement that also stopped working. They did send a second replacement. We'll see if No. 3 holds up. So far, so bad.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch don't connect to my phone. I've did everything it said to set it up and it still don't work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable sync with Fitbit app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does not sync reliably with the Fitbit app. I have had to reset the device a few times in order to get it to sync.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Okay product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Just wouldn’t connect to my child’s phone. Not for kids with phones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    fitmommy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven't figured out most settings. Uncomfortable on the wrist Should be kid centered games on app.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT WORTH BUYING BECAUSE IT WILL NOT UPDATE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT PURCHASE!!!! I BOUGHT THIS WATCH TWICE, AND BOTH TIMES IT JUST WOULD NOT UPDATE FOR USE!!! MY CHILD WAS SO HEARTBROKEN ON HIS BIRTHDAY WHEN HE COULDNT USE HIS GIFT. SO DISAPPOINTING BECAUSE I HAVE OTHER FITBIT PRODUCTS THAT WORK GREAT.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The charger never worked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Fitbit for my son but when I was trying to set it up the charger had problems. I​ just returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after a few months of normal use. I do not recommend. Screen glitches and won’t display, its a total disappointment. You’re better off spending a little more money and getting the adult Fitbit Charge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    meh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son to encourage a more active lifestyle. It broke within 2 months

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not fit well on my daughter

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter but it didn’t fit well. Go with regular Fitbit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    F geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s geek squad tried to repair my iPhones 11 screen instead they totally destroyed the phone while doing so and tried telling me I was responsible to pay for a new Device until I contacted Apple they changed up real quick never use geek squad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fell apart as soon as my son put it on. Thank goodness I could return this. This is not a tracker for a kid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good but honestly I think it’s ridiculous to buy this one when it doesn’t do anything but track steps for kids! For this I get the adult one for my kid and at least she could track and get phone calls

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kids watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch was for kids although website doesn’t state that, I expressed shipped just to have to return it to the store for an exchange lost out on my shipping.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GARBAGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for each kid, they owned them for barely a month and now they wont turn on. They maybe wore rhwm for a total of 96 hours.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quit working after a month

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mynchild bought this with their own money. It quit working after a month. This product isnt worth the money. It wasn't around water.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit Ace 2 Activity Tracker.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned because I am allergic to the backing of this watch before I even took it out of the store. So I have no comment since I didn't use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buckle broke the second week. This band is not sturdy enough for kids on the go. As a matter of fact, the band is not sturdy enough for anyone.

    No, I would not recommend this to a friend