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Customer Ratings & Reviews

Your price for this item is $149.95

Customer reviews

Rating 4.6 out of 5 stars with 662 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the Charge 2's accurate heart rate and sleep tracking capabilities, along with its long battery life and ease of use. Many appreciate the device's features and smaller size, finding it comfortable to wear. However, some users express concerns about the band's durability and the display's visibility. The lack of full waterproofing is also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 662 reviews
  • Rated 3 out of 5 stars

    ok.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was not very durable. we have replaced it with the Apple watch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still prefer Apple over any other product. The Apple Watch does all of this plus more.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cool idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool idea but not whar i was expecting...i dont think it's very accurate

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs more battery longevity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs better battery longevity. Face needs to be more scratch proof.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I like Apple better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have spent a little more and got the Apple Watch

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    In general good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some problems with navigation. Is not responsive as orlther one

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not recomended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the product when new, but it just doesn't last long. If not for the replacement warranty I purchased, it would be in the trash.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for Truck drivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FitBit counts steps while driving (because of arm movement). No good for truck drivers. We had to return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It was ok, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The complaint I have with it is that arm movement counted as steps. Returned it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it very long. Seems to be ok. It feels a little bulky on my wrist.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs more work it is not accurate make one for the ankle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A tracker does not a fitness buff make...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my husband that he hardly ever wears now after seeing how wildly inaccurate it can be. I bought one for myself as well and returned it because it was uncomfortable. I wish I hadn't purchased this particular item, as it does not live up to the expectations put forth by its manufacturer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a few months. Would not buy again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned mine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't pair well with Android. Here and there it worked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it home and took it out of the package, tried to set it up but it stops me because the battery is too low. Plugged it in and nothing? Called Fitbit help desk and waited thirty minutes for help with no reply. Back to best buy in the morning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still missing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You keep sending me reviews for a product that you haven’t yet delivered for well over a month. You even say that I can’t cancel my order as in transit- now over a month! Horrible service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in first week. Called fitbit and they promised to send a replacement. Never received it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    never got product almost 5wks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed never got product calling and tracking says product on way ordered 6/30/17 and up to now no product very unacceptable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not accurate tracking. Does not have may apps and does not work with most android apps

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this to anyone. It counts steps while sitting on the couch or riding in the car.

    No, I would not recommend this to a friend