Customer Ratings & Reviews

My wifes first fitbit broke but we had the warranty. Best Buy replaced the old with a new one! Thank You!

I was well pleased with the sales representative who,took time to explain to me. Great place to shop

It's an excellent fit bit. I like how light it is. And all the information you can get on it.

love my fitbit. tracks well and I enjoy doing the weekly challenges with my family friends and co-workers.

I'm loving my new fitbit as well as loving the color!!! Getting a lot of complements on the TEAL!!!

Helps to make sure I get up and walk around at least once every hour. This is fantastic for office workers.

decent for what you need from a fitbit. make sure that you are sure on wristband size, as each package no longer comes with both small and large.

It is a nice size and it tracks everything. I wish it had the tracking like the old Nike one with the pod.

I like the FitBit Charge 2 - The display is clear and readable. I also like the way the watchband that came with it fits and doesn't move around.

I got my husband his Fitbit as a gift and he loves it. It really has helped him get and stay active.

Spend a little more and get the versa if you have a compatible phone, you'll be happy you did.

Love it very motivating tells me every thing I want to know keeps me moving use it all day and night

I have had several of these over the years and with each model they improve on the product.

Got this to replace my first fitbit for the additional features. I don't use the HR as much as I thought I would but the display is easier to read.

Greatest gift I've gotten for my self in awhile. Any one that wants to monitor there steps get it

Yes. It is better. The band to the FitBit has a good style and fit. This should correct the previous design.

I bought this watch for my wife last November. She really likes it because of the different setting

It’s a great basic tracker and can withstand me. I forget to charge it, but that’s me not the product. Charges quickly when needed to charge.

It is a great tool for trying to get in shape. The blue color band goes with a lot of my outfits.

Just spent over an hour with a rep on the phone who tried her hardest to help... but was not able too. Two issues with unit that is about two months old... First off this has to be one of the worst charging systems I have ever had to deal with. Hard to get seated to start charge, can't really tell if it is charging, can't easily tell when it needs to be charged... etc. Two, unit does not track steps correctly, sometimes works great, sometimes does not track at all for a number of steps. Rep and I tried for a LONG time to get unit's software updated... tried turning Bluetooth on and off... WiFi on and off... restart unit...etc (I have worked in IT my whole life so I am used to reboot the unit...lol) anyway could not get the software to update, the rep thought this might correct the problem, she told me she would escalate to try to resolve and call me back. I just triple checked the unit and is seems it may not have been properly seated and may not have been charging...I don't know if it was or not... how frustrating is that??? (I know you can check the charging status on the phone app, don't always have my phone handy) Update: Fitbit offered to replace the unit, so hopefully the new/refurbished one will be better. Really hate getting a refurbished unit.....when I receive the "new" unit I may change the review to reflect the (hopeful) change it how it works.