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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12492 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 12,492 reviews
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit Charge. It tracks my steps and my sleep habits. It allows me to compete with my friends and challenge myself. I also like the fact i do not have to pickup my phone to see my text messages.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    3rd Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started with a flex, upgraded to Charge HR and decided to upgrade to the Charge 2 - way better! Love the bigger screen and notifications option make it nice to read texts without getting phone out or distributing a work out. Based on comparisons from previous doctors appointments, the heart rate seems more accurate than Charge HR, or at least what I experienced before. Love it! I had large bands for both flex and Charge HR but definitely could have done a small band with Charge 2!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great fitness tracking device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use. Great with notifications and tracking steps and heart rate. Definitely well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Loving it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps me completely motivated and moving. Hook up with other FItbit friends to compete in head-to-head daily or weekly challenges, complete solo challenges, unlock badges and trophies. Customization of exercise goals is awesome, including steps, stairs, miles, heart rate, calories burned/consumed, daily hydration, and best of all for someone with a sleep disorder like myself, the sleep tracking is excellent. Can say enough good things about this device. Don't listen to the reviews about the display screen and switching by tapping or lifting your wrist a certain way to auto turn on. It's not as bad a some reviews are making it out to be. It's simple and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate

    Rated 4 out of 5 stars

    good fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd fitbit and wife is on number three. Fairly easy to initialize and operate with apple. Haven't gotten iPhone notices to work. I like stair counts and heart rate features, HR is usually within 3 when at medical office. All in all a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a fitbit for years but I needed new one. I shopped around and looked at a few different types but picked this one. Primarily because it’s lighter weight and it seems like the heart rate monitor is more accurate from what I’ve been reading. That’s especially important because I’m now taking Tritestin by Biotek Nutrition – Testosterone Booster Boosts Test Levels and Increases Strength, Muscle Mass, Fat Loss, and Overall Male Performance test booster as a new part of my routine. My workouts are more intense and my heart rate is staying in the fat burning zone longer with the increased energy after taking the test booster. I’m happy with the new regime.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this fitbit for over 6 months and it is still working like new. The only time I had a problem is with synching once, but the gps location on my phone had turned off unexpectedly, with no fault of fitbit. At any rate, I have had no problems with the tracker and love the motivation that it provides by vibrating to tell me to get moving. I also like that it interacts with me by cheering my progress. Although, after awhile, I became interested in different color bands, switching the band was easy as 1-2-3. I ordered a large band and I am a 280 pound woman and it fits very well. Overall, I am pleased with the Charge HR and would definitely repurchase!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great Motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you set goals you absolutely need a way to measure to make yourself accountable and this does it. The heart rate monitor is a great tool as is the sleep feedback. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 5 out of 5 stars

    The best Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Fitbit Charge 2 and I love the new design. I have had several fit bits in the past (zip, flex, and one) and I lost them. With the charge2, it comes with a band so I can wear it at night to monitor my sleep patterns. In addition, the battery life is great and I am finally back into competing with other Fitbit users. Finally, this was a great investment for my health and I am extremely pleased with this device.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Indeed, it is so far, so good with my new Fitbit Charge 2 tracker. I've used the Fitbit One for several years, and after ruining my second one due to repeated trips through the washing machine, I decided it was time to go for a tracker that attached to me, instead of to my clothing. I have been skeptical of wristband trackers, thinking that they use your arm movement to figure your activity -- though now I understand that they are far more advanced than that. Suffice it to say that its results so far have been quite accurate, and it simply does a lot more things than my old Fitbit One ever did. The steps seem to be accurate, whether I'm actually walking or using an exercise machine. I exercise regularly at a gym that has hospital-grade pulse oximeters, and the first time I tested with one, my Charge 2 had exactly the same pulse reading. Subsequent tests have been very close, if not exactly the same as the professional reader. The Charge 2 has VERY accurately tracked my exercise sessions -- that's a new bunch of information that I never had with my Fitbit One. So, I'm very happy with all of the new information I have available to understand my daily activity. Other things like fit and finish, display quality, and sleep tracking have been just fine. One reason I haven't gone for wristband trackers have been dodgy band closures -- this has a typical watchband-style closure. And I haven't been very impressed with other wristband displays -- while the Charge 2 has a very good display, with a couple of main displays that meet my needs well. In the end, it's working fine, it fits securely, and the Charge 2 is finally a wristband tracker that meets my wants and needs. I've been both happy and impressed with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Step tracking

    Rated 5 out of 5 stars

    First Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this fitness tracker. Spent months looking into different variants. Was settled on the original Charge HR, but found that the 2nd version was just released. Step tracking is on point, HR monitor seems to be pretty spot on. Tried on a wrist cuff, on one arm, while band was on other. Only slight con I have is battery life, but it does meet the advertised 5 days. However, phone notifications need to be off, to reach this. Would recommend to others, especially if this is their first fitness tracker purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 4 out of 5 stars

    Great way to track activity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Fitbit for a little over a month now. If anyone is trying to get back into shape this is a great way to do it. For me it helps to keep me aware of my goals and how close I am to reaching them for the day. Also the sleep tracker helps me to know if I was able to sleep good or need to try and adjust my bed time. I run on the treadmill and the Fitbit helps me to track my distance and my bpm, which show me if I'm in aerobic or fat burn according to bpm. Great durable,easy to read display, multiple features, and awesome way to monitor your fitness.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    There's a reason trackers are called "fitbits"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit has set the gold standard for fitness and activity trackers. People don't even differentiate between brands anymore, they just say "is that a fitbit?" I mention this because they've earned this reputation. I've owned a Charge 2 for almost 6 months now, and I love mine so much that I bought this one for my girlfriend for Christmas to replace her ChargeHR, which was the top of the line until the 2 came out. I would highly recommend this to anyone that wants to count steps or track any number of exercises, as it tracks weightlifting sessions, walks, runs, bicycling, treadmill, stairmill and a variety of other activities.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Heart rate

    Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charge 2 has a bigger, more readable screen than the Charge HR, and the battery lasts much longer than the Charge HR (so far). Heart rate is accurate, steps generally are accurate. It misses some flights of stairs periodically. I do find it annoying to tap the screen to cycle through the measured items (steps, flights, HR, etc.) - i would rather use a button. Personal preference, I suppose. All in all still a great device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a broken ChargeHR with the Charge2. I think it's a great upgrade! The battery lasts quite a bit longer between charges, and after a couple months it's not showing any undue signs of wear. I like that it shows more info on the screen, and the updated charging cable locks to the watch when it's connected. My favorite upgrade is the additional sleep info that breaks down your sleep into deep, light, and REM stages.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Heart rate, Sleep tracking

    Rated 4 out of 5 stars

    Good fitness motivator/tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my wife for a joint fitness and weight loss effort. Has helped both of us to be more active and track our calories. We're are both down about 5 lbs after just a few weeks. It has been a fun activity to challenge the other person to get more steps. The fitbit paired with our iPhones helps track calories, activity and outdoor run/walk distance. The hourly reminders for step goals and custom alarms have been great on keeping both our us on track. Overall has been a good decision to buy and we would recommend them to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charge 2 is a wonderful upgrade over the original Fitbit. It is easy to use, the battery lasts a long time and it is stylish. Easliy interacts with the app on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Heart rate

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 1st Charge HR FitBit and thought it was great. This one is 100 times better!! Steps, heart rate, breathing exercises, % of battery left, text messages, etc etc.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    I love my fit bit charge 2.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fit bit charge 2 .It helps me keep track of my pulse ,My steps ,The time which is very important to me .It lets me know when I need to do something get up and move or when I need to take a 2 minute rest .It seems to be better than the last 1I had .It also tracks my sleep which is great and I can pick it up on my phone. I love that this time I had a chance to put insurance on my fit bit in case it Malfunctions .

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 4 out of 5 stars

    Great fitness tracker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to see results from my workouts, and the Fitbit gives it to me in spades! This is the first one I've owned and I bought it largely on a whim, but it's proven to be a great asset to my fitness endeavors! Tracking steps, miles, heart rate, calories burned (approx.), sleep patterns - it really gives you a comprehensive look at your physical activities throughout the day and beyond. HIGHLY recommended for those (like myself) who are working to shake off years of inactivity and get back into the fitness game! VERY motivating!!

    I would recommend this to a friend
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