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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12492 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 12,492 reviews
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of setting up the Fitbit Charge 2. Battery lasts a longtime and the performance is exactly as I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate

    Rated 5 out of 5 stars

    Love the simplicity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. I like how easy it is to use. I really enjoy the heart rate feature.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great Fitbit - Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit is much better than the basic zip. Tracks heart beat and steps better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Fitbit fan to start with so I wasn’t at all surprised by the quality of the Charge 2. The bottom line is, it works just like it’s supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the watch. I like being able to keep track of my steps and sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great watch for stayin fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this watch to workout and to track my steps daily! Very accurate!

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 4 out of 5 stars

    99.8% wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like any other piece of electronics this works pretty much as intended but I have noticed that as the battery depletes the charge 2 will start to fail to sync through Bluetooth and you must go through three or four steps to try and reset it and find out why it is no longer syncing one additional thing is that it will record steps and exercise if you just move your arm while sitting on the couch being lazy watching TV but all in all I love my charge 2 and I'm very happy I purchased it

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    If you can't measure it, you can't control it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to keep track of steps and exercise. The best feature is that it automatically knows the kind of exercise such as elliptical, walking or running. There is built-in reminder if you are sitting too long. I use the app on my samsung phone and pc app. Both work good. The only downside is the bulky band. I bought a slim one with a magnet online to replace the standard band.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helping me to get healthy..like that it shows my sleep patterns and my steps

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracker is accurate, excellent battery life. App integration good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Very accurate. Love how it keeps track of heart rate also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that Best Buy would send surveys during the holidays. This was a gift and I wasn’t supposed to know about. Wait until after Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great activity tracker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to go back to a Fitbit from Apple Watch. The Fitbit is remarkable in its simplicity and functionality. Glad to be back to the Fitbit world.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome exercise companion!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had one of these and didn't really know much except what I read in the reviews. I got it for Christmas and love it. I can go 5 days and don't have to worry about charging it. The link and setup with my android was super easy. Only thing I do suggest is investing in a better wrist band. The original kind of bothered me. I invested in a leather one which feels much better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Kind of disappointed with quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product does everything as advertised, however the quality of the screen is poor. It scratches and scuffs very easily which is dissapointing for a fitness tracker where you would be active with the watch on. Everything else is as expected and works well. Battery life is very good, even with the vibrate notifications on.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great for exercise steps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that I can follow my steps all day and keep watch of my heartbeat

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 4 out of 5 stars

    nice watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this watch is easy to use and the sleep monitor is nice and very detailed info. But the band quality is so good.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a fitness tracker to help me track my exercise. Didn't want something crazy fancy or bulky but needed something with a built in HR monitor. The Fitbit Charge 2 is a great product and I use it everyday, love the fact I can compete with friends with the Fitbit app and how it helps me track my sleep. Overall I am very satisfied with my purchase and would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long time Fitbit user - from the Force, Flex, and the Charge, to the Charge 2. This is by far my favorite. Love the band, the reminders to move, and that all stats can be seen from the Fitbit. Also like that you can see text and call notifications. Only downside is that I am worried about scratching the screen, but I ordered screen protectors to help keep it looking new.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice upgrade from charge Hr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, accurate, really love how easy it syncs with smartphone

    I would recommend this to a friend
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