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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12492 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 12,492 reviews
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    All that is advertised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something that would track workouts and sleep, and couldn't be happier. The step counting is a little on the gracious side, but far from a deterrent. If you want something that gives you notifications from your phone, is comfortable enough to wear to sleep, and will track a variety of exercises.. This is the one!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for my Fitbit one, which had gotten to the point of having to charge it every day. As far as I can estimate, the step count is fairly accurate. Except when I’m riding my motorcycle or crocheting, then it reads my hand movements as steps. Heart rate seems accurate as well, I trust the Fitbit more than the tech on the treadmills, bikes & ellipticals at the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the stylish design and how easy it is to review the steps taken and calories burned

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Reliable readings and great app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is very user friendly and easy to navigate. Provides all relevant information. I love the sleep tracking feature. Also hourly reminder to get moving is a nice touch. Good battery life. Only complain is that I wish it had more options for exercise tracking. for example, tennis, racquetball etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 4 out of 5 stars

    Great overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good purchase kept up with steps well and the sleep tracking was interesting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third fitness tracker and my favorite. It’s larger than the Charge HR and the display easier to read.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Perfect Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Charge HR before this one and had problems with the band. This is a perfect upgrade. Now I have a nice looking band I use for work and nice events and the original sports band for the gym. Being able to change the band is great. I love the alarms too. My only complaint is that I wish it was waterproof. I wanted to wear it for my spartan race last summer but didn't want to ruin it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Better then the first little screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better then previous model. I had bought several of these for family around the same time ( previous model) and all have recently failed went out to play in the snow and one thing or another they all crapped out shortly after, now have to get them all upgraded so much fun, so glad I bought warranties. The new Fitbit seems to be much better we will see the last one ( previous model) lasted less then a year.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 5 out of 5 stars

    Love Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first fitibit over a year ago and got geek squad protection for two years, within the first year the band was coming apart. I took it back to Best Buy and within a few minutes I was walking out with a brand news Fitbit Charge 2. It is awesome and with this one I can change the bands. I think this is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a previous fit bit and it worked fine but this new version is more accurate and looks nicer...only drawback is that the strap is a bit wider and you may sweat a bit more under the strap....a small inconvenience for a nicer display and more info on screen...worth the money and a great motivation to get moving!....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Second HR Charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Charge lasted a little over two years. I’m pretty gentle with them so I expected it to last longer. I love the way they work, though, so user friendly! They keep track of so much information as well as meals and exercising. I do wish they had some cover to keep the face from becoming scratched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift for...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my daughter. I only base my rating on the review, prompt delivery, and packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tracker does every single thing it needs to and then some. It feels great and the functionality is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent FitBit Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second fitbit and is much improved over the first beginner version. Very easy to read and it will track most common exercises such as running, biking, hiking and features a handy stopwatch for those exercises it doesn't track. The style is streamlined without much band color choices but still a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Fitbit for exercising.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a Fitbit user for years and this is one of the best models I’ve owned beyond the original Fitbit one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Fitbit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Fitbit - Charge 2 Activity Tracker + Heart Rate Monitor. It's fairly simple to use, download, charge and understand. I do wish that the stopwatch portion say during a "Weights" workout would appear more regularly and not disappear. It disappears and then is sometimes difficult to get to re-appear if say your are timing a 30 or 60 interval of some sort. Overall I enjoy it!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Comfortable accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for over 2 years, comfortable, water proof. I like the heart rate the best because I know when I'm burning fat. When I push a shopping cart or carry purse/bags the step counter does not count unless arms down swinging. All step counters have this problem. Heart rate works all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Smart watch 4 tracking personal health data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Smart watch if you want to keep up with personal health and exercise data. You can accurately track your sleeping patterns, water intake and exercise. Battery life is awesome with up to at least 3-4 days before requiring a charge with maximum usage. Gave 4 stars instead of 5 because there is a slight delay when receiving notifications from your phone to the FitBit 2 Smart watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Health Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the fitbit charge 2. It meets all my needs that I was looking for. I especially like the notifications it gives me and the app works great giving me the information I need to know to push myself a little hard each day. I have several watches and this has become the one I wear most.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great health monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit charge 2 activity monitor is a highly recommended fitness device. it provides accurate health information which charts your activity throughout the day and night. I really like that it has a heart monitor. it enables you to compare Your progress throughout the days and weeks so you can attain your health goals.

    I would recommend this to a friend
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