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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12492 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 12,492 reviews
  • Rated 5 out of 5 stars

    really happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had much better success with this Fitbit than my first go 4 years ago. First it is much more accurate. so many app improvements. active screen is better. but without question strongest improvement is the band. works like a real watch band and doesn't slide around when moving around. much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for my son!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He wears it where ever he goes & loves it! Keeping him super motivated at staying fit & doing it right!

    I would recommend this to a friend
  • Cons mentioned:
    Band quality, Water resistance

    Rated 4 out of 5 stars

    Nice fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for fitness tracker. The band makes my arm sweat. I wish it was water proof.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    My 2nd fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! My first fitbit was the 1st generation and I liked it but it was certainly time for an upgrade. This charge 2 fitbit is awesome! I like how it gives you your heart rate and if you forget to sync it before midnight, it will sync the next time you sign in. No complaints from me.....

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Works good, some flaws.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to help me on my eating and my work out changes. It works well for the steps and heart rate. It is way off on the sleep tracker so I no longer wear it to sleep. It also does not count flights of stairs properly, it counts a flight of stairs as a 10ft elevation. I go up and down my stairs at home & work a lot and it only says I do 2-3 flights. Overall, I'm glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool to keep me moving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get some exercise on a regular basis and this gives me all the reminders I need to keep moving

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge 2 is really easy to set up and get going. I like the GPS that shows the path I take on walks. Every hour it can alert you to get up and take a few steps. I have a desk job so a little extra nudge to get up around is nice. My wife bought the Alta and she really likes that as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking into purchasing a Fitbit for awhile now. So many of my my coworkers had different styles of fitbits, and some of them had issues with the earlier models. I'm so glad I waited to purchase the Charge 2. So easy to set up and comfortable to wear. Would definitely recommend this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Awesome Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original fitness watch company just keeps getting better. If tracking your activities is what you want, this watch has it all. You can customize it with your lifestyle. Fitbit's blue tooth connect ability keeps you set on all your goals. Their site will keep track for you. You will enjoy this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best. Wanted an Apple Watch but found this was 100% better. the Apple Watch doesn't do anything special for the price they want. This does everything but reply to messages and talk through the Watch itself. Have we gotten that lazy you can't just bring your phone out to answer a phone call?!

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 5 out of 5 stars

    Better than the first one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can change the bands. The band that came with it needed to be replaced due to hard daily use after 5 months. The Charge 2 itself has stood up to all of the abuse that I’ve put it through. It’s survived a water park, weekly water aerobics, weight lifting, yard work, and heavy sweating.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was truly worth the cost. It keeps me on track with my fitness goals. I love the app that's on your phone and how easily this syncs to it. One of the best purchases I've made in a long time. My favorite parts are the phone app and the ability to track your sleep. I highly recommend purchasing this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so excited when i got

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the way it links to a smart phone to be able to monitor all the conveniences on my mobile device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From having a ChargeHR that had the band peel back the new Charge 2 is great upgrade in durability and features. Having the ability to see a text scroll or see who is calling is great for not only working out and not breaking stride but in general to not have to take out the phone just to see who it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my original Charge HR broke and was out of warranty. This is a nice improvement over the old design. The side pieces are sturdier, which is what broke on my previous model. I like that you can change the straps if you want, and the touch screen and advanced customization are nice.

    I would recommend this to a friend
  • Cons mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Will always stick with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many of these due to the fact that for some reason it stops tracking properly. However, I will never trade out from the Fitbit. I have compared all trackers and this satisfies all my needs. Wish it was waterproof, but I am wait. I recommend it to all and I recommend for everyone to buy at Best Buy with their protection plan. It has saved me a lot of money and headache

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Awesome tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost it was the best thing I have purchased in a long time. I never take it off and it’s been right on the money so far with steps and my sleeping habits. I love this product more and more each day. What’s even better is being able to track meals and scan food labels for accuracy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom for Christmas. I have the purple one myself. I can't wait to give it to her.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second fit but. My last one I had for about 2 1/2 years. I actually bought an Apple Watch but really prefer my fit bit Charge 2. Being able to compete against my friends and having the heart rate, prompting you to get up and move are favorites! Also the ability to swap out bands is a big plus!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can see my texts on the Fitbit. This is my second one and highly recommend it. I like to workout and be able to track my heart rate, since it's important to monitor when you're trying to burn fat. I haven't gotten a chance to play with the newest features on this one but so far, I love it.

    I would recommend this to a friend
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