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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 12492 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 12,492 reviews
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was very friendly and helpful. I shop often at Best Buy !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Amazing Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery length and very accurate. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit good entry level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These units are good entry units but not priced well. I been through a couple of them , so be sure to by warranty

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 4 out of 5 stars

    Great way to track your walking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helps me track excercise and heart rate daily

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Fiance Loves this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my fiancé. He has been using it for over a month now and absolutely loves it. He downloaded the app and it helps him keeps up with his regiment. It even asks if he feels like going for a walk when it detects he's being lazy. lol

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great and reliable fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. I have had a Fitbit for 2 years now and I just upgraded and I love it. Although I have to replace mine pretty often from wear and tear, Best Buy's warranty is amazing and so with it! Plus I just pay the difference to upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Boyfriend loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this this to my boyfriend and he absolutely loves it! The only thing that he's not happy with is that it irritates his wrist a bit when he's sleeping so he's taken to alternating the wrist he wears it on at night. The heart rate monitor seems pretty accurate and he works towards taking his 10000 steps every day now.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Forgot I had it on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought each other one for Mother's and Father's day as a way to help keep track of our workout schedules, daily activity, and sleeping pattern. Over time, I forget that I even have it on, but it is nice to have access to this information through my phone. Like that I have weekly reports from firbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was what was expected from a fitbit as a gift, they seem to like it.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Great fitness tracker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit tracker has all the necessary features from time, heart rate, steps and many more. Holds a charge well for about 5 days. The band had to be replaced after one year - but that was with wearing it 100% of the time excluding charge time and showers.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    I am a Numbers Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device makes it easy to track your essential numbers throughout the day. The young man who helped me at the store provided clear and thoughtful advice on which one made the most sense. That kind of advice is why you should shop at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Definite upgrade from HR model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have almost stopped wearing my apple watch because the fitbit charge 2 does almost everything I need. This fitbit would be petfect if it had a count down timer on it (not just a stopwatch). And was able to ping my phone so I could find it.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Very good tracker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this from one of the old clip-style Fitbit trackers. Was a little worried that steps would be lost by wearing on my wrist, but such is not the case. Don't know how they do it, but it works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fitbit I have ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Fitbit and by far my favorite. Would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying my Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have enjoyed my fit bit. It is my first fitness tracker and the ability to compete with others is fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness tracker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fitbit Charge 2 to replace my old Charge HR, so happy fitbit increased the screen size and resolution so now I can see the time, date, steps, and heart rate all at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good replacement for Charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my original Charge HR, decided to go with the Charge 2. Like the bigger display, interchangeable bands, configuration options and the battery seems to last a bit longer. My only issue is I have struggled some with how it tracks the steps and stairs. I don't always think I get all the credit for either.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great Motivation to Stay Active

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked into the Fitbit for the simple reason that I wanted to keep track of my activity and I wanted a constant reminder to do so. So I figured what better than something as similar to a watch but with your steps,calories, etc on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit for fitness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase if you’re looking to get a Fitbit. Like the blue color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying the Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my Fitbit! Love the call and message notifications. It challenges me to reach my fitness goals. I've had it for about a month now and I'm continually amazed at how it can do so much more. Looking forward to discovering all it can do!

    I would recommend this to a friend