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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 12492 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 12,492 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    The Fitbit Charge 2 works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product delivers on it's promises. Easy to set up and use. Helpful device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great watch and activity tracker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Fitbit works great,very easy to set up. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this one last longer than the previous model.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great item to track progress.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to track progress of walking, sleeping etc. Wish it was waterproof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vastly improved over the HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HR broke (thank GOD I got the extended warrantee from Best Buy--totally made that simple!) and was given the Charge 2 as it's replacement. Not only does it function better, it charges faster (and the connection is easier), and it syncs a ton faster!! Only complaint is it still has a hard time tracking stairs accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started my fitbit journey with a lowly Charge. When that died, I upgraded to a Charge HR. After that fell apart in less than a year, I found myself with this, a Charge 2. It's basically a combination of the Charge and Charge HR, with a more attractive/informative display and what seems to be a more durable build quality.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    i love FITBIT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i can track my heartbeat and calorie ive burn. great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a first time user of this type of product, easy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for me. Battery last for about 4 days ........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Exactly as it indicates. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Nice device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it everyday, very helpful in keeping me active

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accurate!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable, comfortable, durable and accurate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    received on time. Haven’t given the gift yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift....since it’s not Christmas yet the gift has not been given I have no way to rate what I bought.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    First Fitness Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my first fitness tracker I would say this was a good choice, easy to use and understand. The only issue I had with it is the display doesn't always come up when I tilt my wrist and I felt sometimes that the sensor in the back is digging into my wrist even if I didn't have it on tight. Other than that, it was still a good buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for keeping track of exercise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to a friend. Also Best Buy associate was helpful in answering my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stylish and practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Fitbit activity tracker to aid in training and preparation for an upcoming 5k race. Among the many features, I like the personalized exercise modes that display real time stats. I did not give 5 stars because so far the phone app failed to respond (froze up) once within the past 30 days. I still recommend this Fitbit to anyone looking for an exercise motivator.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Everything we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for everyday wear and for tracking activity

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like the display. Easy to read.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to read and and interfaces well with my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Nike fuelband but this Fit bit blows it away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for a knock-off fitness watch that I purchased first. The knock-off broke in three months. So far, this watch is sturdier and more reliable than the much cheaper watch. It just shows that you get what you pay for! I like that this watch tracks bicycling, which the other did not.

    I would recommend this to a friend