Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12492 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 354 Showing 7,061-7,080 of 12,492 reviews
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Good tracker for non athlete.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides good level of information, heart rate, steps, sleep performance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great fit band for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Just wish it was waterproof. Fits great and amazing battery life!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better then the first gen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better design then the first Charge HR. Has removable bands, better display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for fitness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product,very accurate and would buy again.Enjoying every moment of it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my mom and she had no issues syncing it and getting it started to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Can't Beat it for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear all day long. Its almost not there. Battery life is good

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great fit for the wrist

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how this has the sleep function. I wish it had more capabilities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This watch does so much more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch isn't just a watch, it has so many other unexpected features!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, So good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Fitbit after two years without (after my old one broke). The materials seem more sturdy. It has a much better charging system (hopefully not having to take it apart to charge it will help it last longer). I like the increased amount of data you can get on the device itself. And they’ve improved the app and online interfaces. We’ll see how it holds up over time.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 1 out of 5 stars

    Designed to break

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted one of these and wouldn’t be persuaded about FitBit’s design faults. Now, after only about 6 months, the band came loose from the watch. Every FitBit i’ve owned has either fallen apart or fallen off my wrist in less than a year.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Up graded fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely upgraded Fitbit compared to old ones! Hopefully last longer than old ones.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Love it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for Christmas. Love it!! Don't know how it tracks sleep but, it's awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Fitbit is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night sleep tracking is great. and motivating to walk every few hours is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 4 out of 5 stars

    Good at tracking steps

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is more reliable at tracking steps while pushing strollers and shopping carts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Charge HR broke after 16 months of use. This new version looks better and reminds me to get moving. The strap is more watch-like and easier to put on than the Alta (I returned the Alta for this reason, and because it doesn't track stairs). I have seen complaints about incorrect heart rates, but this not something that is particularly important for me, so I am happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Super accurate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit charge 2 is great, I dont give it a 5 just because it is not waterproof.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product with decent battery life. I would recommend this for daily usage.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 2 out of 5 stars

    I got a lemon, evidently

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has the same one, and LOVES it. I didn't like that the instructions say to thoroughly dry it if it gets wet (guess we're not allowed to sweat during exercise), and to keep it loose whennot exercising, but to put it 3 fingers up (towards your shoulder) from your wrist bone while exercising. Once I started sweating, it started sliding down my wrist, no matter how loose or tight I made the band. My screen was VERY unresponsive, compare to my wife's, and although the app was fantastic, on the phone itself, it ALWAYS starts out in "RUNNING", which I NEVER do...I'm a cyclist, which is last on the menu, and since my screen was unresponsive, I gave up and returned it. They REALLY need to up their game to compete with the new Apple 3 Watch. which IS waterproof..I owned the BLAZE first, and had to return that because of it CONSTANTLY losing bluetooth connectivity.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Good motivator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Fitbit, it makes you aware of your daily activity so yo can plan changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love FitBit Charge2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with my purchase and the things that the Charge2 can do. It can measure exercise on my elliptical which is great and you can log food intake easily. I had some problems with it tracking properly after 5 weeks and the customer service at FitBit is first rate and they sent me a new unit promptly,

    I would recommend this to a friend
Sponsored