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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12492 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 359 Showing 7,161-7,180 of 12,492 reviews
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing changed my husbands life for the better! It really kickstarted his healthy lifestyle. He was already going to the gym regularly, but this really helped him grasp what was going on. The only reason I gave it 4 stars instead of 5 is because the step counter isn't completely accurate (which is kind of a given). All in all...a worthy purchase. Now to get myself one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy. My Fitbit keeps me motivated and gets me up and moving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Fitbit Charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased the Fitbit HR. I really liked the information I was getting. The problem was in the design. Within less than 1 year, the strap detached from the Fitbit. I took it back to Bestbuy and they replaced it with a Charge 2. It's much more durable, I where it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Fitbit. Holds charge longer then review said. I like it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its the best tracker I used to have. Its easy to handle, to read it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fitbit. Low key design. Screen gets scratched easy though

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Wish it were fully submersible but other than that it's great!

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it a 4 star only because they need to make nicer bands for women

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Not too bad. Can be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my original Charge HR. It's not too bad, can be better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Fitbit is more durable and the charge lasts longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item, highly recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. She loves it, especially the fact that it's water resistant, unlike her older, original Fitbit. She has wore it for about a month now, and she likes it more every day. Connects easily with her iPhone consistently. So far she has had nothing bad to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Great for workout tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit does everything. My mom loves it and wears it everyday!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and charge. Links to smartphone app for easy data transfer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Tracks fitness exercises very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the apple watch series 2 before buying this fitbit and was not satisfied with apple's fitness tracking app. Heart rate was inaccurate and I personally did not like the layout for the apple fitness app. The fitbit Charge 2 was everything I needed, and the app keeps it simple.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downside is that it is not waterproof and have to remove for a shower

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    a comfortable device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable to wear. easy to set up and does what i expected it to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitbit is better than the Charge and Charge HR series made by Fitbit. I like that the band can be changed and the variety of exercise options. The only thing I would have liked better is to be able to get a bigger band size than large. I tend to wear my fitbit on my shoe but would love to still track my HR if the band fit arounde my ankle.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A good watch w/ extra features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good watch & thought it would be fun to track such things as my heart rate, steps taken, etc. But, I have noticed it's not accurate when it comes to counting steps. As an experiment, I noted the current number of steps, then just swung my arms back & forth, w/o walking, & the steps increased.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch works good it’s just that the band starts ripping

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    fitbit charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great stylish watch .comfortable and easy to operate. lots of features

    I would recommend this to a friend
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