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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12492 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 367 Showing 7,321-7,340 of 12,492 reviews
  • Cons mentioned:
    Band quality

    Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great But band broke after a couple or months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product & it is very easy to use and sync with your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the lower model. Has most of the features I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multifunctional and Motivational

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is small and does everything it needs to in order to make it useful. The phone function works well, and the step counter along with ability to compare with friends makes it very motivational for go for extra walks and try to beat friends. Awesome purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very useful in daily life for steps and heart rate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Over all good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great visual Appearance and easy to read and comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy it again...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints with this Charge HR 2. I have had several trackers over the years, and this one is the best. It does it's tracking well. I called customer service with a question, and was gratified by their response and competence. Not the case with other brands.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fit Bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift so I honestly cant give a accurate rating until after Christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for tracking your activities...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my FitBit. The Fitbit Charge 2 tracks everything, steps, miles, activities, etc and it just keeps me moving. It offers goals, challenges, and makes it fun if you have friends/family who also track. It also tracks sleep, etc. The only drawback (thus the 4 rating), is that it sometimes stops synching and the steps and activities are lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable CD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new car, like many cars today, has no CD player. I bought this portable CD player so I could just hook it up to the aux and play my favorites. Downloading to phone or iPod isn't an option for me - way too much time and trouble. This player is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good activity tracker for logging in steps. Long battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually my tracker. I wrote my review on the black one I bought for my daughter instead of here. What can I say; I love it so much, I bought one for my daughter and yes, if you read my other review, you know I bought the Best Buy warranty on this one as well!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Excellent activity tracker for all levels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the heart rate monitor and when it yells at me to move.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really like it compared to Fitbit Flex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the larger screen and easier access to data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Fitbit Charge 2 to monitor my steps per day and also as a watch. It works as expected but I decided to return it for the Fitbit Ionic. If you're looking for a basic fitness tracker, the Charge 2 is great. If you want more, go for the Ionic.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great for motivation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for sleep tracking and motivation to keep moving

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version is more comfortable to wear and more accurare.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not last longing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did like the width of the band, but the step count was off, and broke after 10 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the capability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a charge hr 2 Fitbit. I appreciated the immediate help that the Best Buy employee provided. He was able to help me decide which Fitbit to purchase, because I was trying to decide between the Alta and the HR charge 2. So far it has performed flawlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but didn't last two years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit is a super handy device. The only negative is that this one (just like the last one owned before it) did not last two years before it broke. Luckily I had purchased the two year replacement extended warranty. When I got the replacement I was told that the two year warranty was no longer available on fitbits.

    I would recommend this to a friend
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