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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12492 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 381 Showing 7,601-7,620 of 12,492 reviews
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Fitbit Charge HR and I love it. The tracking is pretty accurate. It's easy to keep track of calorie intake, exercise and steps. I actually went out and bought some for my parents and they love them too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product. I have been joyed using it a gr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear my Fitbit almost 24 hours a day. I have noticed that I have started exercising more. Also it is helping me in organizing my sleep patterns so that I am getting more rest. I would give this product a great rating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it but after 10 months the wristband broke. Having purchased the protection plan Best Buy offered to replace the whole product (even though just the wristband could have been replaced). I was even able to upgrade to a newer Fitbit model for almost the same price. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I brought my Fitbit I've used it to encourage me get from my desk in a regular bases as well as to monitor and keep track of my steps. its a great product for some one that likes the app xtra help getting into fitness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought it for simplicity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it is small, looks good, It does more than I anticipated such as notify me of a call or text. One thing it does not accurately do is count the steps when you are pushing a shopping cart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great. iPhone setup easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent at pushing me to walk more each day. Setup with iPhone 7 was super easy. I bought my mother in law one and setup was difficult with her Samsung galaxy 8. Get help from Best Buy if you gave s droid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Charge HR and decided to try the Charge 2 because of the added convenience of receiving text messages. It has been a plus although the full text is not always received. I also like the added reminder to get moving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Awesome Fitness Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charge 2 is everything I expected. Fitbit did a wonderful job with this tracker and it successfully won me back from Apple Watch. Easy setup, very interactive, great price points and overall the answer to fitness tracking

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a pink band, they didn't have in pink so I returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't want to pitch out a bundle of $$ on a smart watch , this is the way to go! It's just the right size and provides you quick text, time and step info. Plus, you can challenge your friends to "step contests."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, recently had to purchase a new one since my last device was no longer working due to wear and tear. Decided to get this model do to the fact that it is not bulky. Very easy to setup and get started.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better after exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first Vizio TV we purchased had connections problems. The picture would go on and off after the television was on for an hour. After exchanging it the second TV works fine. The store clerk told me that the products are no longer tested at the factory before shipping--so lemons do happen.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good device, easy to read display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The multiple bands are what sold me initially. Changing them are a bit of a pain but once I get used to it I expect it will be easier. The data is great to have, particularly on my sleep pattern. It seems to have a delay posting to my iPad (sometimes half a day) but overall a very good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Liking my new Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit of a learning curve, switching from an Alta to a Charge, but I am getting there. Positives - more info on wrist and on the app Negatives (kind of) - fits kind of oddly on my wrist, probably because you're supposed to have it a finger width or two from the actual joint.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Watch is great. Does everything I wanted it to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Web site is a little difficult to navigate. But got it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch and fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fitbits! I love that they are both fitness trackers and watches and are stylish too. The Charge2 provides reminders to get up and get moving, has alarm features, and also guides you through relaxation. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits well & works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large size is a good size for a man- tried it for myself and would definitely get a medium. during holiday parties became annoying but useful that he was buzzed to get up and move- so it works and did get him up and around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one I have purchased. The first finally wore out. The new one has more detail information. What I really like is it tells me it is time to walk and exercise a gentle reminder to be active.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase For A Fitness Newbie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service and the selection at Best Buy when I purchased my Fitbit Charge 2 device. The purchase went very smoothly and the salesman who took care of me was efficient and personable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most features work but there is still work to be done. Stairs do not work and the fit bit struggles to determine how many steps you have taken. The fit bit can map your route with GPS but still gets distance walked wrong?

    No, I would not recommend this to a friend
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