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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12492 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 383 Showing 7,641-7,660 of 12,492 reviews
  • Cons mentioned:
    Band quality

    Rated 3 out of 5 stars

    Good until it became defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a Christmas gift and was very excited to get it. Wanted to be more active. After not even 7 months my band came apart 3 times in a few hours. It was with regret and sadness I returned my defective watch.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fitbit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Fitbit Charge 2. Especially the connected GPS feature. You have to keep your phone with you for this to work but it does work great. The only issue I have had is that it does not continuously sync throughout the day. I must manually go into the mobile app to force it to sync.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps me on track!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tracker is a big part of my weight loss plan. It made me aware of just how sedentary I had been. It reminds me to keep moving forward and lets me know I am really making progress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Better features than the Charge HR and a larger display. The Large is quite big, I could have gotten the Small

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to use as a gift for Christmas for my daughter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tend to move more, not always accurate with the stairs, if you carry something in your hands where your arm stays steady it might not count, it will count steps mowing the yard but pushing a shopping cart in a store it won't so I put it in my pocket which then counts the steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 2 is very impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated whether the Charge 2 was all it was written about. I agree completely. This device does everything i was looking for. It is very comfortable yet displays more data that really necessary. I love this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my first charge 2 completely stopped working after the battery died; it would not come on or charge at all. I had to return it for another one. I'd still do it again if this one broke. I love me charge 2.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motivational

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the things I can track. It's not very accurate with the step counter and with stationary bikes being so popular, it would be nice to track that exercise. Overall, I give it a 4 for the things that work. Better Accuracy and the ability to track indoor biking would earn it a 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear my FitBit Charge 2 every day. Haven't worn in the shower, just cautious. When I upgraded to the Iphone 7 Plus, the walk alert and text message stop working. Must be an IOS problem. Otherwise, all is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially owned the hr charge but change to another product because of the inability to change the bands. Now that the charge2 has this functionality, it's my best purchase of 2016. Best step counter on the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit is a Force to Be With You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Fitbit for a few months now and find that it is very helpful in reminding me to walk, walk and walk more! The features are easy to use and navigate and overall the user experience is smooth. My only con is that battery life could be a wee bit longer.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Band quality

    Rated 1 out of 5 stars

    Returned This Item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not tolerate the painful sores that appeared as burns on my wrist after wearing the Fitbit Charge2 to bike and hike. It's inexplanable! It happened even when I wore it on my other wrist to sleep and walk. A chemical in the band or from the metal casing, or even the battery itself could be leaking. I liked the way it kept track of every step and measured my heart rate, but the manufacturer needs to correct this problem. I am not the only one who has had issues after wearing it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never give up real time pieces for the smart watches. I were this on my right arm to receive msgs and monitor my activity. I love it! I made the right move. Just the right size.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 3 out of 5 stars

    Fit Bit Charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not accurate on steps. I cut the steps in half. Registers me pulling weeds and not walking. Band only lasted a year. Plastic broke at the connection & now I'm looking at more money to be able to still use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit was perfect for our son. It provides him with a very accurate step counter and keeps him motivated to move. As a big plus he has it linked to his Xbox to help with his points on NBA 2k and other games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a Christmas gift. I wasn't sure I needed one at first, but am glad I have it now. I use it all the time and it does encourage me to stay active. It seems to be pretty accurate as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Fitbit because I wasn't sure the step counting app I had was accurate. It has turned out to be much more than just that. It has provided ways to improve my workout routine. I use it all day everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like charge 2, the band is really nice and the screen is better than charge hr. Displays the call notification and the message which i think is awesome as i now know which call to pick up and which ones to ignore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FitBit Charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Fitbit Charge 2 for my wife who really liked it so the next day I went back to Best Buy and bought one for myself. I find it helpful in keeping me motivated to reach 10,000 steps a day.

    I would recommend this to a friend
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