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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12492 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 387 Showing 7,721-7,740 of 12,492 reviews
  • Rated 5 out of 5 stars

    Great looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my husband and so glad I did. It looks great on and he loves it. The first day he wore it to work and texted me about 2 hrs later with his "Step Count". It made me lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first HR and this one is great and way better. The ability to swap bands is great. I have a band for all occasions. Dont buy Microsoft bands, the selection and quality of Amazon is better.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 3 out of 5 stars

    My Son's birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was not extremely excited to get this fitbit. He loves his TIMEX watch and although he looks forward to getting messages etc, he wants something he can wear all the time, shower swimming etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More of a Basic Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this not knowing much about these devices... was nice and functional but geared more towards the fitness side. Within one week I took it back to Best Buy and exchanged it for a Samsung Gear S2. Which is more expensive but it does almost everything I want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the info this watch provides

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features of this Fitbit. I have issues with it sitting up so much on my wrist though, I knock it around a lot. I have even cracked the face of it, but it still is working just fine. Just wish they could make the screens indestructible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my son-in-law. He had trouble setting it up at first but Fitbit Customer Service was readily available and helped him through the setup process in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my new Fitbit Charge 2!!! I lift weights with my husband and I love how the workout settings cater to more than just the average 'cardio gooer.' Makes living a healthier lifestyle so much easier!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this for me. Have to say, the ability of this thing are refreshing and helpful. It certainly makes me more conscious of what I am and am not doing. Go ahead and buy one. It'll help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves her mother's day present. She liked being able to go for long runs outside and use this to see her distance and phone notifications. She also likes how it work on the treadmill at the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well, comfortable, tracks accurately, does the text message thing ok, would be nice if it showed every text instead of showing the first one, then just "2 messages" or even or whatever after that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch/activity monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge 2 is great and works awesome with the Fitbit app on your phone. Every now and then it doesn't pick up your steps but don't let that discourage you. It is a great product and I'm glad I bought it. It has kept me motivated to lose the weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all levels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first fit bit. But it will not be my last. The product does well with what it is supposed to do and I am very hard on things. I do recommend the screen protector. Enjoy and start exercising.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this Fitbit. I can see my text messages without pulling out my phone. So many great features esp the steps prompter which u can customize to your needs. Great activity tracker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super item for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally got this for myself, and after seeking it in use, my mother commented that she would like to try it out. Long story short, she now has one and so does my father. Very interactive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift for mom!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one myself before and I had to return it because some issues with the charger and hr monitor but mom enjoys it a lot because she's not a heavy user as I was with mine. She likes the color, the size and that it reminds her to move!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good overall vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to use in a relative's home. He had 3 dogs and they had a lot of hair and brought a lot of dirt into the home. The tools were all useful and loved the cord rewind button and long hose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Fitbit and each is better than the prior one. I love having the ability to read text messages and caller id without taking out my phone. This is particularly useful when I'm exercising.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a birthday gift for my mom and she loves it. It's hard for me to even get her to take it off for me to charge it for her. She isn't the most tech savvy and she can use it easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned Fitbit products for a few years now. I recently moved from a Charge HR to the Charge 2. The narrower form factor and additional display data is much appreciated. No concerns at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Charge HD replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to the updated Sleep monitoring, love that I can change my band, as desired. Much better than the band on the Charge HR, that when it broke, it BROKE. I'm quite happy with my Charge 2.

    I would recommend this to a friend
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