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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12492 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 395 Showing 7,881-7,900 of 12,492 reviews
  • Rated 4 out of 5 stars

    Battery Drains

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Fitbit but the battery runs out sooner than what the pamphlet indicates. I use it for a watch and yesterday it was dead. I'm sure there's some notification I can receive when it gets low but haven't checked it out. Otherwise love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still Learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad I purchased this, but I am still learning what I can do with it. I hope it is learning , because if not, I am disappointed. I was under the impression that you could change your exercises to get credit for whatever you are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great watch for people who love to work out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit bit is a wonderful product to purchase . It allows you to get the feeling of having a watch that can connect to your phone device. It is able to tell time and do the extras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased the Fitbit Charge 2 only a week and a half ago. So far, I like that it syncs with the MyFitnessPal App. The only negative is that I had to get a size large and the band is bulky. I am now looking into have the band changed out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first charge which I thought was awesome but the charge 2 is even better. Great changes to the band and charger unit for just an example. I highly recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it should. Love the app. Definitely makes it the best tracker I’ve ever owned. Very durable. My husband has one as well and he is in construction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent for a new healthy start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge 2 is an excellent item to have- it tracks so many things related to fitness. It is awesome to have especially the heart rate throughout the day and at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Fitness Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent Fitness Tracker. Best Buy offered in lowest price. That was a great deal. Picked up the item within an hour from store. Easy and smooth process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit HR2 great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit allows access on your smartphone and online to keep track of your activities. Nice color and good screen display. I had older version and upgraded.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worked great til it fell off.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interchangeable bands are lousy. So lousy, the band it comes with doesnt have a lock to keep it on. Bumped my arm against a box at work, it fell off. Came apart where the band and the unit meet. Thought I fixed it. Went to a haunted house, they did a great job. I jumped, my arm hit the wall, it fell off, in the dark. Its gone. Fitbit.com was of no help. So I paid $154 for 1 week of use. I will never buy a fitbit again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit. It helps to motivate me and get me up and moving. The only thing I wish is that when I am shopping and pushing a cart is that is would track my steps. That's the only down fall I have found. Otherwise it's a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd FitBit replacing the one I gave an extra little shock to. This is a great step up from the last one. She likes the connection to her phone with the text read out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Fitbits for all kinds of reasons but the HR2 is the best one yet. More water resistant and a bigger mor interactive face. The best support staff and a great app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the fitbit product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charge2 is great for tracking. I gave it 5 stars because it is worth it. The only draw back, but no big deal, is it doesn't track biking. You can choose any sport except biking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great reminder for me when I am not moving enough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Fit Bit because It constantly reminds me of when I am not reaching my goal and that makes me want to get up and move!!! I love it and so do my family members!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but very limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch for my mom to keep track of heart rate and we are both kind of disappointed with how inaccurate it seems to be compared to my Apple Watch. Now, we realize the price difference between the two but still. Also, it has a very limited interface. I would recommend going with a Smarter “smart watch” like either the Apple Watch or even some of the fit bits that have a square watch face. If your wanting a limited activity watch and don’t care about having many different features or it’s interface than this may be the watch for you. Also, apparently you can’t even turn the thing off either only do a “reset”

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good active tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this for Christmas, talking about making a change in my lifestyle .. knowing I now walk more than before benefits both my health and insurance cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Raffle Prize

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a raffle prize last year. I did not hear any issues with it. The 5 stars was for the ease in purchasing online and no hassle with this purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay but better than the rest I've tried.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device doesn't always track steps, you MUST swing your arm in order to count steps, which isn't always accurate. For instance, when I am pushing a cart around a store for an hour, none of those steps are counted. When I'm carrying something in my left arm, those steps aren't counted; so it's a little discouraging. Also, I have a difficult time keeping my device synced with my phone. I like to receive notifications of text messages and/or calls but my device doesn't seem to be connected to my phone most of the time even though I sync my device daily. Yes, this device is better than the junk I've purchased in the past but technology could make this better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t pay all that money for Apple Watch this fit bit is the best. I have had mine for a year. Bought two for gifts and buying two more this Christmas for gifts!

    I would recommend this to a friend
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