Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12492 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 399 Showing 7,961-7,980 of 12,492 reviews
  • Rated 4 out of 5 stars

    Most functional of all the fitbits

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on my wife's experience who has had hers a little over a year it should workout well. I had a little problem with mine syncing it. Also found if you use true caller on your phone all your caller Id notifications say unknown

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The jury is still out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after having to return a Garmin Vivosmart HR+ due to the wristband detaching from the device. This happened to two separate Garmin at about the six month mark. I thought that the removable wristband on this was a good solution to that problem, and I have been happy with that aspect. However, the Fitbit does not deliver in many key areas. I haven't yet figured out how to move my wrist properly so that the display comes on- so that I can check the time without having to use my other hand to press the button, for example. While that is a minor nuisance, there is a much deeper problem with the Fitbit. It does not sync regularly with my smartphone (only once per week on average), and trying to manually sync is a tedious and frustrating process- a combination of turning the Bluetooth off and on several times and having both devices searching for several minutes, or longer. My wife has the same model Fitbit and an identical phone, and does not have this problem. Because of this syncing issue, I do not get timely feedback on my dashboard, nor do I get notification on the Fitbit when I receive a phone call or message. Without these features working consistently, I have to question the value of this device. Even though the Garmin fell apart after 6 months, it delivered on all of its features without a problem. So while I want to be happy with my purchase, it seems that I could just buy a throwaway $10 watch at Walmart and get the same features as I currently get from the Fitbit- and I would be able to read the time anytime I wanted!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness tool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall i love it, and the extra help it gives me in working on my fitness goals. Able to display different watch faces, though some are quite small in reading your stats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift. They were very happy with it and said it works as they imagined it would. They wear it while running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all fitness levels

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the jawbone up 3 for two years and this one is way better. It tracks better and has way more options, plus the added screen it really really helpful, super comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    could be better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the tracker has syncing issues with My Fitness pal. I need them to work together. I do not like the way the fitbit app tracks food. There is no comparision with My fitness pal for food tracking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best on the market!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Charge2 for 2 years and it's still one of the best devices I've had in several years. It's consistent and doesn't miss a beat! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to help track my exercise as well as my heart rate. It works perfectly. The only complaint i have is that when driving it keeps tracking as if im walking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and fashionable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit. I wear it all the time. I like how it sync with my phone. I like how it automatically tracks my workout when using gym equipment. The app is amazing also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Step up from HR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Step up from HR. I love the interchangeable band and the fact that the band is lasting longer. Also, love accuracy of my HR2 tracking everything! One for me & one for Mom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many tracking options

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit dashboard offers many options on what I want to track be it weight, sleep, eating or activities all with multiple tracking options within each category ... great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband for tracking steps. He now walks everyday at lunchtime to ensure he reaches 10,000 steps. Before he would just sit at his desk. Great motivation tool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected, very reliable and works great with my iphone. Has been a huge eye opener to learn my daily patterns and has helped me stay moving and to keep active!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in love with this watch because it helps me keep up with my steps calories burned. I like how the watch keeps reminding you to keep active all day to keep your goals....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is very easy to set up and use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great for people who need help with keeping track of calories in vs. calories out. It has helped me stay on track for food consumption and workout plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know everyone wants watches that do more, but if you want steps, calories and a couple of other features, go with this for the price. Very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charge 2 is lot better than the first charge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first charge 2 that I purchased from Best Buy would not charge with their charging device. they sent me a new charging device that wasn't the problem. Best Buy returned it and gave me a new fitbit and the new Fitbit works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitness Goals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great fitness watch to keep you on track with your fitness. Reminds you when you need to move around, can track how much you burn during your workout and much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but mighty

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the beat Fitbit watch in my opinion. It’s small and inexpensive, but does everything you could ask a fitness watch to do. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic HR monitor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend. I bought mine about a year and a half ago. It still works great. Not 100% accurate, but great for monitoring patterns. Good fit.

    I would recommend this to a friend
Sponsored