Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12492 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 449 Showing 8,961-8,980 of 12,492 reviews
  • Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice size and it tracks everything. I wish it had the tracking like the old Nike one with the pod.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect gift and is quite accurate I love it and would definitely recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Fitbit!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps to make sure I get up and walk around at least once every hour. This is fantastic for office workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the old charge hr but this one I much better plus you can change the bands. Awesome tracker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one for a friend. I’ve used one for over a year. It is an easy way to get exercise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weight management accessory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit bit is awesome and it’s helping me a lot and much appreciated in my weight loss journey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERYDAY I HAVE MADE NEW ADVANCES IN GOALS AND MET THEM ALL, LOST WEIGHT BECAUSE OF ALL THE WALKING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it and wears it all the time. We will buy some different color bands also. Great gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets the criteria I needed and I love that it shows me what phone number is calling my apple phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit charge 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom because she liked my wife's. Now she loves her Fitbit as much as my wife!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the Fitbit is a great investment. The steps may not be accurate, but it gives a great motivation.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not work as it should

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just spent over an hour with a rep on the phone who tried her hardest to help... but was not able too. Two issues with unit that is about two months old... First off this has to be one of the worst charging systems I have ever had to deal with. Hard to get seated to start charge, can't really tell if it is charging, can't easily tell when it needs to be charged... etc. Two, unit does not track steps correctly, sometimes works great, sometimes does not track at all for a number of steps. Rep and I tried for a LONG time to get unit's software updated... tried turning Bluetooth on and off... WiFi on and off... restart unit...etc (I have worked in IT my whole life so I am used to reboot the unit...lol) anyway could not get the software to update, the rep thought this might correct the problem, she told me she would escalate to try to resolve and call me back. I just triple checked the unit and is seems it may not have been properly seated and may not have been charging...I don't know if it was or not... how frustrating is that??? (I know you can check the charging status on the phone app, don't always have my phone handy) Update: Fitbit offered to replace the unit, so hopefully the new/refurbished one will be better. Really hate getting a refurbished unit.....when I receive the "new" unit I may change the review to reflect the (hopeful) change it how it works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had other less expensive types but this ties into my work/health app for insurance purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit does everything, keeps track of everything, and the app helps to make things more accurate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit does an excellent job of tracking my movement, even determining my time on a stationary bike without me entering any information about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great next level fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fitbit. The fact that you can get text messages, its fully enclosed and water resistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is better !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes. It is better. The band to the FitBit has a good style and fit. This should correct the previous design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic tracker

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised basic fitness tracker. I wasn't looking for anything more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fitness tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really loves this. It is pretty precise in the steps and gives notifications too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fitness tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy Fitbit. The app is nice as well and works great with the watch and iPhones.

    I would recommend this to a friend
Sponsored