Customer Ratings & Reviews

Best Buy people are very helpful. It is best to go to the store. Do not call on the phone if you need help

Love it... the fact that I can view my data on the watch, therefore it isn't necessary to check my phone!!!

My only real complaint is that I wish it had a better screen, similar to the Samsung Gearfit2. The screen here is so plain and sometimes hard to read. However, the actually functionality and the phone app are so much better than other fitness trackers I have tried that I'm willing to forgive that one issue.

Keeps track of heart rate and sleep historical patterns

I found that this fitbit was a much improved model over its predecessor. Starting with the band, it is far better and more sturdy. The screen is large enough to be seen and the display works very well for all of its functions. This unit measures stairs as well as steps and it is very reliable.

I purchased this for my kids. Charge lasts long time. I like the display and heart monitor.

I like seeing my HR and daily steps but it fails in indicating anything related to biking .

I had a Fitbit Flex previously and really liked the changeable bands and found them very comfortable. I like the additional features (clock, heart rate, and hourly reminders to move) but am disappointed with the band. Understand it needed to be wider but not all that comfortable despite trying various notches to see if that helped. Also miss being able to change the color of the bands and adding embellishments.

I've waited for the right model for me and the Charge 2 is it. Great unit, easy to use, nice app too. All of the fitness trackers I've liked have been a little wide for the wrist... so I bought a small. And the replaceable wristband made it easy to change to one I liked and found even more comfortable. Nice!!

I had a few problems with the Fitbit. It did not always register the "stairs"...We own a 3 level house, am up and down stairs all day, and it would register a three when I know it was many more. It was not always convenient, when in the company of others, to be tapping the face of the Fitbit to see what was being registered... heart rate etc. Overall, the Fitbit was not for me, but for many I am sure it is an amazing device. My recommendation would be...try it to see if it is for you.

It's a little confusing for older people. I bought this for a 75 year old who is having difficulty understanding how to make it work. She claims it doesn't count steps when she gets up in the middle of the night. It doesn't seem to automatically add data through the computer to the web site. She still likes it because it tracks her pulse rate. She would still get it again, even with all the issues she has with it.

I love my fitbit and my grandaughter wanted a fitness tracker. So what a great Christmas present for her!

I can't give full review since I gave it as a gift to my daughters. But I like the fact that you can change the bands. My daughter previously had a Fit Bit Charge HR and the band got all frayed nod dilapitated and there was no way to change the band, I love the fact that they made it so you can change the band.

I actually bought this as a Christmas gift for my wife. I have opened it and looked at it. The Fitbit appears to be good quality, but I’ll know more on Dec. 25th

I have two of these now, one for my wife as well as myself. Being able to track activity, exercise, and sleep is great, not to mention the food, water, and weight tracking. Being able to get text messages on it is an additional bonus for those that don’t always have their phone in hand.

Bought it as a birthday gift and they have been wearing it non stop. They love it and couldn't be happier.

The fitbit HR2 is a great fitbit to help keep you on track! Connects via blue tooth to your smartphone too

I love my Fitbit to keep track of my workouts and dietary needs. The face broke within 4 months. I contacted Fitbit and they replaced the full module for no cost.

It previously owned the Fitbit HR but every year I was replacing it because a piece would break in the back from charging it. While Fitbit was great replacing it with a new one twice, I decided I needed a new one. This one is great. It has more features than my previous Fitbit and charging is a breeze.

Durable and stylish..suitable for work and play. Easy to read face with capability to personalize screen.