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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12179 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Charge 2's heart rate and sleep tracking capabilities, praising its ease of use and long battery life. Many appreciate the device's numerous features and its accuracy in recording data. However, customers are negative about the band's durability and the device's water resistance, with some expressing concerns about the screen's fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 12,179 reviews
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 4 out of 5 stars

    Gift for Wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have yet to try it out, as it's a Xmas gift. Wife wanted something to track activity, heart rate, steps. Trying to meet her "orange theory" workout. Hopefully this gives her all the motivation and monitoring she needs.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Nice FitBit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a fitbit to measure my heart rate during exercise. This one works nicely. The heart rate is a bit off by 4-6 beats when compared to the heart monitor I wear during cardiac rehab, but it's close enough. I also use it to measure my steps per day. There are other functions on the band, but the only one I've used is the stop watch. The Charge HR2 is a nice size especially for a female's wrist

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great Fitbit for Healthy Goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy being able to track my steps during the day and my sleep at night. Summaries of everything helps even the busy person without too much time spent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Charge 2 as a warranty replacement for a broken ChargeHR. What a great improvement! It looks better, fits better, and seems higher quality and more durable so far than the HR. The watch face hasn't scratched yet, and I know with both previous HRs I had scratched the lens within a week. The battery also lasts longer than previous versions, in addition to having a lot of new cool functions. The charging cable is a little longer than previous versions, with a larger connecting mechanism that has a nice positive locking function so it won't fall the watch if you bump it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    great fitness accessory- Charge 2 Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for my daughter-in-law, after having positive experience with the Charge 2 myself and by my oldest son. It is easy to program and use and really encourages increased activity. My husband has the Fitbit Surge. Now all of us can challenge each other and keep history of activity, sleep, steps, heart rate and food/fluid intake/calories if desired. A great product!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    FitBit Charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First techy purchase I love. Why? Because the band is teal? No, but teal is my favorite color. My FitBit talks to me. If I am sitting too long. "Wanna stroll?" Answers question why am I not sleeping well? FitBit reveals sleep patterns and stores them. Very telling. Encourages active lifestyle by tracking steps and offers settings for weights, circuit, bpm, etc. Allows you to enter oz. of water throughout the day and calories (reads barcodes.) No need to pull out that smart phone, date and time is on your wrist. Gentle pulses wake you and 9 min later confirmation pulses. Pulses are not alarming and easily ignored if you want more sleep. During the day push the 2 min relax button. Good if stuck in traffic. Go to Best Buy...try...buy... the FitBit Charge 2.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Ultimate Health Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides tracking steps and encouraging me to walk, it keeps track of my sleep and pulse rate along with helpful tips to help me understand what it means. It’s tracking helps me see my overall health.My favorite feature is the reminder to get up and take a stroll and the 2 minute deep breathing exercise. That helps me with my stress. Love FitBit and highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking
    Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great exercise motovation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've seen ppl wearing their Fitbits but never really had an interest in getting one until recently. My friend wanted one for Christmas and once she got it and told me all the cool features, it piqued my interest. I love my Fitbit. It helps me to see how I sleep at night, tracks my steps, monitors my heart rate and even has a cool game when you meet all your goals. I wish it were waterproof. I have small wrists so it sits off of my arm a little. That's my only dislike. Other than that, it's a great gadget!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Band

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit is great, it comes with an amazing battery life (almost 4-5 days) and tracks everything you need. The only problem is the band, it tends to break after a few months of wear. However it is easily changed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Heart rate

    Rated 5 out of 5 stars

    I Love my Fibit Charge 2!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the lowest Fitbit (flex) for a year or more, so this upgrade is HUGE. I really like having the time available as well as the constant feedback if I want it. It "syncs" great to my phone and charging it up is a breeze with the Charge 2. I even receive texts on the Charge 2 screen if my phone is close by. The heart rate feature is also helpful. I think this version is the BEST.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This products is easy to use, can get the correct information I am looking for. would give a thumbs up to anyone who is looking for this product.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Love my Fitbit. Very accurate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accurate for steps, mileage, and heart rate. I have checked them with another gps tracker. I added a nice bracelet and wear it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Black fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a black friday sale and so far so good, it tracks my heart rate and it helps me see the steps I have taken throughout the day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Amazin! I can change the band's to fit my mood, so this tracker works with any outfit I have! Will track my sleep stages so I know when I need to make changes to get better sleep! Tracks my steps, heart rate, calories! Tracks everything! I like that there are custom workouts on the app and guided breathing session for when my anxiety gets crazy.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great all in one gadget for all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow how I love my fitbit! It's the one thing I never forget to wear! I have congestive heart failure and the fitbit keeps a lot of helpful information right at my fingertips. It counts my steps (pedometer), tells me my BPM (resting and current), how long I sleep at night divided into awake, restless, REM, light sleep and deep sleep also. It is so exciting to look at your feedback whenever you want! I check mine at least 4 times a day! At the end of the week you even receive a weekly tally of it all. When active or my heart rate is climbing I use the two minute relax feature. Recently walking I check my heart rate and it was 127 bmp! I stopped, turned on relax feature, and followed prompts for two minutes and it came down to 109 bmp! Outstanding! I continued my walk. That day I got 8000 steps- a first for me.My fitbit tells me so much more, but this would be the longest post ever if I continued☺ The only negative remark I could make is you need a minimum of 3 hours sleep for it to be broken down into the stages. Well a couple of times I have gotten that 3 hours minimum plus and the stages were not broken down for me. Just how long I had slept overall only! This could have been from the way I slept, had on fitbit, moved that night "I don't know", but I will wear this fitbit whereever I go! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking
    Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Great motivation to get you moving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great for tracking movement and sleep habits. A few cons it is not water proof and if you take cycling class' it doesn't register it.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! Is great at counting steps and heart rate! My favorite feature is how it calculates your sleeping time and your stages of sleep!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Step tracking

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my watch. For me better than samsung fit2. Counting steps, Calories, monitoring my sleep. Simple and good. Battery last about 4 days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Just what I wanted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is amazing, features are easy to use and did I mention battery life. The steps tracker keeps me motivated! Reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    It works just perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleep tracker, I think is very accurate. Keep tracking of the steps for the days motivates me to walk more. I love my Charger 2.

    I would recommend this to a friend
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