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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12179 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Charge 2's heart rate and sleep tracking capabilities, praising its ease of use and long battery life. Many appreciate the device's numerous features and its accuracy in recording data. However, customers are negative about the band's durability and the device's water resistance, with some expressing concerns about the screen's fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 12,179 reviews
  • Rated 4 out of 5 stars

    Great device, but fragile screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a gym fanatic, I definitely should have got the screen protector. It scratches easily. Otherwise, fantastic buy!

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After losing my last fitbit, I needed a new one and love the fact this one has a watch. It allows me to track my steps and have the time at the touch of a finger instead of having to wear two separate ones. Good price, fits great and looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife upgrading her current Fitbit. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great device to keep you on track

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fit bit! Won't leave home without it. It keeps me on track with my steps and exercise, and that's why I bought it in first place. It's linked to my fitness pal and my aria scale, it makes hitting my goals simple and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter because she loved her old one so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loves it it alerts her of feeders while she is working out

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Contains More Funtions and Capabilites

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge 2 has better battery life and far more flexibility than the previous versions, but the added capabilities and functions also make it more complex to operate. The challenges can be overcome by time and study of the many additional functions and how to select and activate each. Overall, a much improved product.

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 5 out of 5 stars

    It does everything I need a fitness tracker to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Fitbit. I lost my first one because the band was easy to unsnap. I like the band on this one since it actually has a buckle on it. I also like the fact that you can get replacement bands for it. This Fitbit is ideal for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    only bought because no more surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price but only purchased because surge is no longer available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for someone who wants to start tracking their activity!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does alot of good things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice contraption however the lock tends to come apart really easy... causing it to dislodge from actual fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit bit charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit bit charge 2 I bought at Best Buy was a great purchase . I really Love my fit bit it keeps me motivated it tells me when I need to get up and move. I think customers need to buy one even if it is a update fit bit

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Does what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the Fitbit. It was easy to read, had decent battery life. I was not happy that the indicator of incoming messages displayed the message so fast and was un-retrievable that it wasn't of much use. By the time I found my fitbit under my sweater, the message was already gone. It was a good piece of equipment for what it does.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great product for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit charge 2 does exactly what I needed. It reminds of my medication dosage times, monitors my heart rate, and keeps track of my activity level each day. Additional bands may be purchased -- nice to have several colors to match my outfits.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 4 out of 5 stars

    Great for motivation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for tracking steps calories and sleep patterns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To a squat move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loosing weight has never been so much fun. I love counting my steps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy for your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, and seems to track my steps with a good degree of accuracy. I did have an issue in that just after 1 year the screen cracked for an unknown reason. Searching around others also have this problem. Fortunately Fitbit replaced the unit even though the warranty had just expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable Personal Infp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to try to be healthy and tracking my habits is very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Fitness Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed this fitbit. It monitors my sleep patterns which has help me get better sleep. The heart monitor is also helpful to determine if I am getting enough cardio exercise. Battery last 3 days. The only drawback is that the step counter freezes once and a while requiring to place it into the charger to reset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully! I live by my fitbit!!!! The band is comfortable!

    I would recommend this to a friend
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