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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12179 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Charge 2's heart rate and sleep tracking capabilities, praising its ease of use and long battery life. Many appreciate the device's numerous features and its accuracy in recording data. However, customers are negative about the band's durability and the device's water resistance, with some expressing concerns about the screen's fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 12,179 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great wearabke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really well. easy to configure. would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for the wife.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had been inquiring about purchasing a new Fit-bit. She was unclear about which one to purchase. I decided to go to Best Buy for said purchase. i was greeted with great customer service and the representative was very knowledgeable and helpful with my purchase. i would recommend Best Buy for all electronic needs.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    Great buy but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great but for the screen the price but has wierd bulge at the bottom which hurts

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The devise and app are very easy to use. I love mine.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great Fitbit for keeping active

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Fitbit Charge 2. I am reminded to stay active and enjoy tracking my sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product...works great and love the features

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woks great. charges fast, holds a charge for a long time. i love the display very easy to read.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, long battery life. Wish it could handle splits better, but solid overall

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Updated wife's fitbit and it's better than the old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New features and tracking activity via app is easy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This new fit bit charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new fit bit is the best thing says fit bit began.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a charge for 3 years. It broke a lot and my warranty with Best Buy paid for itself many times over. I still loved it. The charge 2 fixes all the vulnerable plastic spots and improves the charger which should improve the longevity. And I love switching bands! All the great features of the more expensive trackers!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Takes a licking & keeps on ticking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes doesn't seem to count all steps, doesn't track coupled iPhone, but step counts may go either way, greater or lesser, so seems to even out; maybe it counts but just delays the report. Convenient to have text mesages show on my wrist, wish email would also show. Mistakenly covered in sea water for 15-20 minutes, it kept running. Dried overnight in rice, it seems to have not missed a beat, other than first remark above.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that I can see how much sleep I get, recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great watch for active people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and easy to use specially to elderly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the device. Easy to use. More comfortable then my last Fitbit. Wish the battery lasted longer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very good motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like style and colors easy to work and user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit is excellent for tracking your daily steps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fitbit. Great product for an active person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better then the charge hr!! Love it!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good activity tracker for the casual user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear face for viewing information. Easy to understand how all the functions are used.

    I would recommend this to a friend
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