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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12179 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Charge 2's heart rate and sleep tracking capabilities, praising its ease of use and long battery life. Many appreciate the device's numerous features and its accuracy in recording data. However, customers are negative about the band's durability and the device's water resistance, with some expressing concerns about the screen's fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 12,179 reviews
  • Pros mentioned:
    Heart rate

    Rated 3 out of 5 stars

    Get the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charge 2 reads, records, and graphs your biometrics way better than previous models. The problem is that after fixing the constantly breaking charger connection of the HR, now you get a replaceable strap that breaks off. I have had it replaced under warranty twice in the first six months

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear it during day and track my activity and pulse rate. Seems, to be accurate,. It is good to know how many steps I take daily and the number of calories I burn each day. Also, I need to learn a little bit more about what the watch is capable of doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it as a gift, and she loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always trying to buy gifts that have meaning and conducive to whomever it is for. The Fitbit fitted perfectly into the diet regiment for my girlfriend. She loves it the simple and easy application that allows her to interact with her facebook also. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product...FITBIT the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just wonderful. Track everything I need plus some more. I have not worn a watch for over 15 years, but with the FitBit, it has many other uses. I enjoy being able to link my Charger 2 to my iPhone7 and downloading the Fitbit App. BIG BROTHER KNOWS EVERTHING NOW!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FitBit HR Chrage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my all time favorite watch. There is so many different accessories you can pair with it, you will never get bored of it! I absolutely love seeing my step goals met at he end of the day, it’s little victories that are important in our everyday lives!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had the Alta and loved it but wanted more with my tracker so I upgraded to the Charge 2. It does absolutely everything I wanted it to do and more. Only downfall is it doesn't have a battery monitor. You have to sync it to your phone to see the battery level.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product, it was a gift for my wife who uses it daily. Her biggest complaint is that it will not measure her footsteps while having her hands on the grocery cart. All the steps she misses. Other than that she is very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and purchased on sale. Also came in a nice purple color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works very good i am satisfied with theses and would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merry Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift from my wife that she really wanted, not only was I able to find a color that she wanted but it was also a great price during this Christmas season, I am very satisfied with honey recommend anyone looking for a Fitbit to come to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm 100% satisfied with this unit, and it seems to sync faster with my iPhone than the HR. The only thing I would suggest is you get a cover for the display, or use some clear shipping tape on it (it's what I use) to prevent scratching the plastic display. Less

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and daughter love their Fitbits. Has all the newest features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this Fitbit for my daughter for Christmas. She absolutely loves it. She loves achieving the different goals and keeps track of it on her iPad. The small size band was perfect for her with her little wrist. Definitely a great purchase that I may now get me one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and it works well. I am very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch works best for me and easy to use. Price was not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps me active

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Fitbit charge 2 and it's changeable colored bands. I bought black, teal, plum and blue to match every color option for evenings. They look lovely and best of all I can see a summary of my exercise whenever I want to. Keeps me striving to do more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super easy to use and get all ready And connected to Phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unexpected Amazing Upgrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last fitbit broke and it was the 1st Gen so when we took it back to the store they only had the 2nd Gens available. The upgrade is amazing! It's a lot more easier to navigate between the different settings and I can see more of the info I want on the home screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great display for my poor eyes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the Fitbit schnichronizes with my Smart Phone Not only am I getting all of the information about my physical fitness, but I can see weho is trying to contact me while I am active. I can even read the beginnings of a text message,(all while staying active!)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Performs as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Charge 2 wouldn't sync properly with my phone. When I returned it to Best Buy, the salesman promptly replaced it, synced it to my phone and showed me how to use it. His service was amazing. The second unit works great. The only reason I didn't give it 5 stars is that I had to replace my original purchase. My Best Buy experience exceeded 5 stars.

    I would recommend this to a friend
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