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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12179 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Charge 2's heart rate and sleep tracking capabilities, praising its ease of use and long battery life. Many appreciate the device's numerous features and its accuracy in recording data. However, customers are negative about the band's durability and the device's water resistance, with some expressing concerns about the screen's fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 12,179 reviews
  • Cons mentioned:
    Band

    Rated 4 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only bad thing I would say is they need to get a better band.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with both

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 2nd one for collage age granddaughter. Collage freshman grandson was so happy with his, granddaughter wanted one. She is very happy with it especially the setup that allows her to get all the info she wants on one screen. No cons as far as she is concerned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness tracker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd version of Fitbit I have owned. I have had the Flex, Charge HR and now the Charge 2! I love the screen the most as they have evolved from nothing to basic to very cool. I would recommend FitBit to anyone who wants to keep track of their fitness goals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say out of all my reviews for Best buy I have never given them anything but a five. Everything I purchased from them has been awesome, everything we expect and more. My son loves the tracker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a great Christmas present!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a Christmas present for the fiancée. She was really wanting something to track her heart rate and more but she didn't want to spend the money on an Apple Watch. Was everything she was looking for in a fitness band but also a smart watch! Very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just Do It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, 10 pounds lost and still going! The food tracker is the best. I have small wrists and don't wear a wrist watch so wearing this has been a big change for me. It's a little bigger than I wanted but at the time they didn't have the heart rate feature on the Alta. So if you are a smaller person you might want to check out the Alta with heart rate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife is happy with his reliability. Software is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loved it, easy to use and looks cool. Definitely a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic gift idea. We bought it for my mom and she absolutely loves it. She's a server, so she's constantly moving around. It's been great for helping her track her fitness, but she's been mostly excited she's able to view messages directly from the fitbit screen.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Made me do more exercise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked quite well for counting and going to the gym more.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Better charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it better than the other Fitbit I had after 2 replacements

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Gift for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my son as he requested, much better than HR1

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the band better than the first fit bit, however it will read that I have walked 310 steps while I am sleeping. I said yes that I would recommend this product only because they do not have an option that says I am not sure yet. It is still a bit too soon to tell since I have only been using it for a week, I just received it as a birthday gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have been very pleased with my FitBit Charge 2.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my Fitbit Charge 2 as a gift and thought it may be complicated to use however was pleasantly surprised how easy the set up was. I have been diligently tracking my progress for weeks with plenty of data to compare each week. I highly recommend the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original fit bit that didn't have the regular watch like closure, this one is so much nicer. I love that I can see my blood pressure and the additional features. Great motivation. Fit bit challenges get you moving especially if your competitive . Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this Fitbit would sycn all my workout activity without me having to manually track it. I loved the color. I loved how BestBuy cover this item and would replace it if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the new charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band is very comfortable and it works great. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my watch. Very satisfied with the product and the customer service I received. I have recommended this watch to my friends. I tell them if they want a high electronic device pls go to Best Buy. They are the best and stand behind your purchase above n beyond

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    good fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far my son lives it. works and syncs well. good battery life

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Needs to be water resistant. Nice that it gets texts

    I would recommend this to a friend
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