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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12179 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Charge 2's heart rate and sleep tracking capabilities, praising its ease of use and long battery life. Many appreciate the device's numerous features and its accuracy in recording data. However, customers are negative about the band's durability and the device's water resistance, with some expressing concerns about the screen's fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 12,179 reviews
  • Rated 5 out of 5 stars

    Favorite fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second FitBit, had the Charge Basic model but the strap started falling apart after 18 months. I wore it 24/7. This one has changeable straps. Love the fact that I get notifications of phone calls and text messages from my IPhone via the Charge 2.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All the required features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift. I never would have purchased this for myself, but now that I have it, I'm really liking it. I like that it reminds me to get up and move while I'm sitting at my desk. It helps motivate me. I have a small wrist so it's a little more bulky than I care for, and it bothers me when I'm sleeping. Other than that, I'm liking it very much!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice device for healthy lifestyle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, accurate, and light on the wrist. Excellent buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit is Cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Fibit Charge 2 as a gift for my wife. She's not good with new technology but the Fitbit was easy for her to setup and begin use. What a relief! She wears it constantly and finds the interface simple and easy. I recommend the Fitbit for purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but it wasn't for my wife, didn't everything asked of it well. Now on the other hand my daughter has one and it broke early on, The customer service was OUTSTANDING the best i ever had! Replaced no questions asked would differently buy their producst again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tracker for Fitness Motivation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit notification, adventures, and challenges can inspire and promote healthier lifestyles. With better heart health and weight loss, this product is a win-win purchase.. IF the user is serious and committed to changing or improving their overall wellness.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the heart rate monitor during my workouts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never purchased any of these devices, and I wasn't sure if I really thought it was a good purchase for me. I LOVE IT! I love the app and look up my information all the time. This is a great product and very helpful and informative. Easy to use also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to a fitbit Charge 2 from a Fitbit Ulta HR. The Ulta was more narrow which I liked but the length of it on my small wrist always bothered me. My Charge 2 is wider but lengthwise on my wrist is shorter making it more comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it so far. It accurate and keeps me focus on my goals

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Fitbit for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to get downloaded with my apple phone and use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Healthy, This Will Help !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift, and the recipient was extremely pleased ! A very helpful tool for anyone trying to be more healthy and active ! These things will only get better over time. This is a great start ! Next time I'll get one for myself ! You should too !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Watch/Activity Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love this product, I love being able to use my Fitbit for seeing my phone calls and such. But being able to see my sleep habits and compete with my friends and family to see who does more makes this thing pinnacle. We are a very competitive bunch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Fitbit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter in college. I can check her steps on line to see her progress. It is a great tool to keep track of daily activity. If weight loss and exercise is your goal, this is a must-have! Highly recommended ... oh, and my daughter loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch love all the features. Loved the warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch love all the features. Loved the warranty

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 4 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, I like that I can keep track of my steps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fairly well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good way to monitor eating and exercise. It really does encourage me to take the steps more often. I have had this 2 weeks and I am down 5 pounds. And taking stairs is getting easier and easier. The 2 things I don't like are the tap scrolling does not work as well as it should, and it sometimes takes a while to communicate with my tablet.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Not color I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted this specifically bc the color on the website and box looked real nice and fancy but it was not, it was actually darker lavender and the material was cheap looking, I would skip this and go with a regular color like black bc it's not worth the extra 40$ for the band

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New and improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Fitbit. I had the flex first but received the Charge 2 for Christmas and I cannot leave home without it. I never knew how badly I needed a watch until I had this on my wrist. Not only can I glance at the time, but I can see who is calling and read my texts without having to get my phone. I don't think the heart rate is accurate

    I would recommend this to a friend
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