Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12179 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Charge 2's heart rate and sleep tracking capabilities, praising its ease of use and long battery life. Many appreciate the device's numerous features and its accuracy in recording data. However, customers are negative about the band's durability and the device's water resistance, with some expressing concerns about the screen's fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 355 Showing 7,081-7,100 of 12,179 reviews
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This FitBit keeps me on track so I can meet my goals

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    christmas gift looks good, have not used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price, easy buy and checkout, good customer service and help to pick model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I enjoy it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a novice or advanced tech person. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Living my Fitbit!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Fitbit product and I love it. Much more information that the previous models, light, easy to read and also water resistant. The charger is so much better than before and display bigger. Totally satisfizo with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great way to track activity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit has been great for tracking my activity.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unfortunate disappointment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this gift for my girlfriend who is a lawyer. It looked great on her. She was happy. But it stopped working after a few days it would not charge. Tried several online troubleshooting. Fitbit support offered to only replace the watch and not the charger (in other words, no complete package) or provide 50% discount towards another model. Fitbit is missing an opportunity at great customer service satisfaction with only meeting the client half way. Product looks great, just wish it was a better quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for tracking heart rate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use . Love the color . Tracks diet and exercise

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Nice tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tracker good options just wish it was water proof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the original

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife as a gift since a piece broke from her original Fitbit Charge near the charger / heart rate monitor. Better functionality, larger screen and different mechanisms make it more user friendly and durable. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for those just getting back into fitness!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tracking info on app! Super easy to use!!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 3 out of 5 stars

    Good tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleep tracking feature the best. The app shows very detailed sleep stages, better than other companies. I don’t like the display a show to read the info. I bought the Samsung Watch that is much better in design and readability.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great activity tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the FitBit Flex and I loved it! When FitBit came out with the Charge 2 I immediately went for an upgrade. Although, I had no problem with the Flex the screen and multiple activity tracker that is offered by the Charge 2 caught my attention.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device. Work as expected for now. Price dropped

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not great for aerobics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't track the heart rate that good when performing very active aerobics. I tighten the wrist strap, but when I'm really going, I know my heart rate is at least 140-160 and it will show as 110 or something low. I may work better if you're using it for exercise that doesn't involve so much erratic arm movement like running.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great!! wish it were water proof though!! accurate!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced original fitbit with newer version

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More attractive; like notification and stairs feature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help to get moving

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to read screen. Lots of features and online help.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great tool to get me moving

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i only wish it was water proof & battery held longer

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great for improving health

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to track my sleeping patterns! Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my daughters

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch was a gift for my daughters. They both seem to like them so I am giving them a great review here without any knowledge of how great they really are. I have not heard anything negative from either one of them. Sorry this is so vague.

    I would recommend this to a friend
Sponsored