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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12179 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are positive about the Charge 2's heart rate and sleep tracking capabilities, praising its ease of use and long battery life. Many appreciate the device's numerous features and its accuracy in recording data. However, customers are negative about the band's durability and the device's water resistance, with some expressing concerns about the screen's fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 12,179 reviews
  • Rated 5 out of 5 stars

    So far, so good...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my daughter. She wanted the basic Fitbit, but this was on sale at a good price and it was a good upgrade, so I bought it. She's had it about a month now I think and she's been very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Understand your heart beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know heart beats are not stable everywhere all the time. I take a vacation to Hong Kong from Boston every year. My resting heart beat is 60 in Hong Kong, but 70 in Boston. I am a normal and healthy man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has held up very well so far, used a lot for kickboxing. I don't like how bulky it looks, but that would be my only complaint. I use Android and it took a day for the watch to initially sync with the Fitbit and lose it apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️ my daughter loves this..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the perfect gift.... well for her.. she makes me go to the gym now.... lol.. she brags about all the steps she completes and how it rewards her with lil Title pics...she has now bought new bands to look all cute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Improvement by Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the Charge HR, one can see Fitbit listened to their previous customers & took care of many issues with this new Charge 2. Replaceable bands, bigger screen, text messaging review, & GPS capability. It's well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit works great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for my wife as a birthday gift and she absolutely loves it !.. since she has been wearing it six of her relatives and friends also bought one and the various color selections are cool too .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fitbit. It has inspired me to step up my exercise. It's also nice looking and comfortable. The band that came with it is fine but I've also bought some other bands to add variety. Very happy with my purchase!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Having Issues

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for 6 days, it worked well for 4 days then the HR portion didn’t register on my phone. Trying to work with the Support people but they are very polite and cordial but it’s frustrating. Hope it gets fixed soon. I may exchange it and try a new one before I completely give up with this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fit bit got better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Former FitBit didn't last - mainly because the charging connector wasn't very robust. They fixed that - the wife is very happy with it. (Happier when I found easy swap-able wrist bands so she could wear different colors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was immediately enthused when I started using the product. It made me excited to workout and get as many steps in throughout the day as possible. It is built great and fits well. It's a little uncomfortable if worn too tight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited on how you can enter info on the app in terms of defining activity. Doesn't capture all the steps and at times my heart rate. Not sure if it's the sensor or what. Overall, it has motivated me to move more...which I really needed. Wish there was a way to enter notes on the app to explain an off day, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does a lot more than I thought possible. All kinds of info down loaded on my tablet daily. Recently purchased the scale that ties it all together. Very happy with weight loss results I'm getting. Thank you Fitbit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying using my Fitbit! I love the reminders to move and setting goals for exercise, my water intake, etc. The only complaint I have is that I wish I could turn off the reminders to move for certain hours that I do not have the option to do so rather than having to turn it off for the whole day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift for my GF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my gf. I have to say its leaps and bounds better than the original HR Charge. The changeable bands are way better than the cheap bands on the original that consistently fell apart. The screen is much better and the workouts are more customizable to the activities we do to workout.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome health Gadets.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Fitbit health tracker and I have to say the detail oriented part of me loves it. I do enjoy all of the health data that it has collected . It helps me to see what I need to improve on and to watch out for. Overall I do recommend it if you're trying to be healthy and track everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for fitties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product goes above and beyond for people wo love to workout and track their steps. The heartrate trackers was an added plus as well. The fitbit is not bulky and you do not even notice it when you start wearing it to bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Fitness Motivation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for making sure that I'm walking during the day. Since I started getting the motivational reminders my back isn't hurting as much -- I sit at a computer all day for my job. The sleep tracker is pretty neat too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good Instructions to activate are very poor My wife struggled for 2 hours finally gave up Turns out will not work on Windows 8 After 2 more hours I finally got it to work on windows 10 Not all cell phone models are shown to work Product is good but not the setup instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! my son and myself have one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought one for myself. My 17 year old son kept looking at it, and saw me checking the information often, and loving it. So I let him get one as well. We both love our fitbit charge 2 watches. Especially the BP portion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Charge from a returned Alta and I'm so happy I did. The Alta band was hard to fasten while the Charge has a regular watch band. The display is very easy to read and does way more than I thought it would

    I would recommend this to a friend
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