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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12179 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Charge 2's heart rate and sleep tracking capabilities, praising its ease of use and long battery life. Many appreciate the device's numerous features and its accuracy in recording data. However, customers are negative about the band's durability and the device's water resistance, with some expressing concerns about the screen's fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 367 Showing 7,321-7,340 of 12,179 reviews
  • Rated 5 out of 5 stars

    Step up from Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely in love with my Fit Bit Charge 2. You can view your steps and time all on one screen. Also, a great feature is that you are able to get a preview of text messages on your screen. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for workouts, takes a little while for it to realize your exercising. My fitbit and fitness pal do not want to work together but I don't know why. I am researching..could be something I did wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Fitbit Charge 2. I previously had the Charge HR so getting this was a bonus. Finally, I can change the bands of which I have already purchased two (2) new ones to dress it up for work !!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the step counter and different exercise choices, this Fitbit also has a meditation/breathing feature. Fitbit guides you thru a two minute calming exercise which lowers your heart rate. I also like the band and color choices. Great watch for advanced exercise people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but not a long term option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good - but this thing had a shelf life of 2 years and then it died - luckily I purchased the extra warranty - which they stopped selling on this product. if you buy this know that you will need to speand another one in a few years.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's a nice device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful device. My wife just loves it because it pushes you up to work out. Through setting daily goals you feel challenged to achieve them and it's something that bring real benefits to the user. I think the interface could be even little more intuitive but it's still good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do you really need a fitbit?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fitbit seemed cool at first, but after using it for a few weeks I cant really justify the purchase. I'm not hardcore into fitness, so tracking my distance and run times didnt really add much benefit to my workouts. I have a fairly active lifestyle, so tracking steps per day wasnt necessary either. The heart rate monitoring was cool at first, but after figuring out what my normal resting heart rate is over a few weeks the novelty wears off. Same feeling with the sleep monitoring. What I do use the fitbit for is phone notifications. I dont always feel my phone vibrate in my pocket, so the fitbit comes in handy to notify me when I have a text or incoming call. Overall for a normally active person that is not a gymrat, its hard to justify the need for a fitbit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sweat a lot at my job and was worried this product wouldn’t hold up. It’s been about a month or so and no problems at all. Many sweaty days have passed and it shows no sign of fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fashion Statement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The all black color goes with almost anything. The fact that it tells you the time and how many steps you have taken is just an added bonus of this slightly expensive fashion accessory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife says: "its more fashionable, glad they didn't fix what wasn't broken, love the tracking of active minutes, and couldn't live without either the get up and move or relaxation options." -the wifey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my first fitbit was a gift. however, it had gotten water damaged and stopped working so i definitely wanted another as soon as possible. got the teal band to add more color to my wardrobe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product to track health and wellness

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great product to track health and wellness an inexpensive way. still, bother when you wear the watch for a long time, maybe I am not used to it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new version.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to read and does everything I need. Purchase was easy and convenient at Best Buy. Many other places did not have these in stock. Will purchase another one of these for a Christmas Gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical before buying, but I've heard and read so many great things about FitBit. I decided to buy one and it does way more than I thought it would! It gives me so much motivation during the day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the larger screen and that I dont have problems seeing the data outside. I'm happy that it displays the heart rate so that you know when your burning fat. Definitely recommend this Fitibit !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help to find the correct fitbit. Someone right there with correct assistance. Had purchased the protection plan before from Best Buy. THEY looked it up and it was covered. COOL.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but don't buy it from Best Buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom but she'd already got one. Best Buy has the worst return policy of 15 days. Was traveling but still within 30 days and couldn't get a refund. Buy it from Target, much better return policies!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for walking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functioned as expected, better than the old Fitbit Alta (or previous model) I had which I lost 2x because of the loose clasp. Just did not update time immediately when I'm traveling, even when I re-sync and make sure my smartphone's time zone is set to my current location.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual - the Heart rate accuracy is sketchy - and counting flights of stairs is fairly good - but - if you are hiking trails, there is virtually zero accounting for even decent elevation changes. Battery life is mediocre (3-5 days) but overall it is decent for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge 2 is a great fitness tracker, adequate sleep tracker and and syncs to cell phone to alert calls and texts. This is a good mid range tracker. The screen should be more responsive and the alarm should have a stronger vibration but overall I'm satisfied with it.

    I would recommend this to a friend
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