Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12179 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Charge 2's heart rate and sleep tracking capabilities, praising its ease of use and long battery life. Many appreciate the device's numerous features and its accuracy in recording data. However, customers are negative about the band's durability and the device's water resistance, with some expressing concerns about the screen's fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 567 Showing 11,321-11,340 of 12,179 reviews
  • Rated 2 out of 5 stars

    Great features, BUT...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Fitbit features, but am unable to consistently use any of the synced data. This is my 3rd identical device in 4 months. The devices I sync with have Android or windows operating systems. Sync works great for two or three weeks- it varies - then begins to degrade to syncing periodically, then stops syncing altogether. I've been through all the "help" suggestions multiple times, and even gotten technical help to make certain I'm doing everything I'm supposed to do. Once the problem starts, it doesn't fix. Best Buy, bless them, has replaced my device twice, but as a consumer, I'm very disappointed in Fitbit. By the way, my friends who sync with Apple devices don't report the same issues. Since Fitbit makes no distinction between operating systems, and the Charge 2 is not exactly inexpensive, that should not matter. Not happy with my choice of fitness trackers.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I go jogging everyday and no longer have to carry my phone with me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fitbit for a beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit,it was worth the money spent. I would recommend this product .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit HR2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fitness tracker. Seems to be better built compared to the original Fitbit HR.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit charge 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit charge 2 is great at keeping steps counted and calories.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product , useful for day to day activity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help to keep track of various activities.Nice functionality of Smart watch as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One issue, the sleep quality does not always show sleep stages on phone or iPad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    much better than the previous fit bit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the strap size on the small is bigger than the last model more comfortable to wear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My wife loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves the newest version, especially the caller Id and text view functionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from original fit bit. Battery life is shorter than expected tho.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does what it says!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but it can be a little more smile to use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the Fitbit Charge 2 is a good tracker.I recommend it to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought as a gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my Wife's birthday it is a nice upgrade from the old fitbit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There ok, but not indestructible. First one broke just after warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple health tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple health tracker and some extra's like text messages and phone call alerts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like my wife likes this product. The charging cord could be a little longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Fitbit. Technology is much improved but could use more tweaking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great idea, but very bulky. Would like to see a smaller one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tracker for a first time buyer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good. Did it's job. Light weight. It's a great one for beginners.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift and they find it great. It was easy to set up and fits well.

    I would recommend this to a friend
Sponsored