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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12179 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Charge 2's heart rate and sleep tracking capabilities, praising its ease of use and long battery life. Many appreciate the device's numerous features and its accuracy in recording data. However, customers are negative about the band's durability and the device's water resistance, with some expressing concerns about the screen's fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 591 Showing 11,801-11,820 of 12,179 reviews
  • Rated 1 out of 5 stars

    Would not work with iPad 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the product may be excellent, there was no guidance that it would not communicate with older iPads (version 2), thus returned it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very large for a small wrist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was way to large. I am small built and the model wearing it was also small, but the picture was deceiving regarding it's size.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had problems and returned my Fitbit Charge 2.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked it. I might go back and purchase the Fitbit Flex 2. I like the push to get up and move and the monitoring of my sleep.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Band

    Rated 2 out of 5 stars

    Band breaks easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I purchased the warranty because the bands on the Fitbit have broke several times

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The Search Continues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitness tracker is uncomfortable on the wrist and it left a stain on my skin from sweating during my workout.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shruggie applies here, not great, but it does work. The Fitbit app and ecosystem is best if you have friends with Fitbit too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracks all arm movements as steps taken rather than just when walking. Must wear tightly to always monitor sleep patterns.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Good but not what I'm looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good but I want something better. It doesn't have what I want for the price I paid for.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted 3 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked OK. Not intuitive as far as sinking GPS to the device with my I phone. It's even different depending on what activity you are doing which is a pain. Less than 3 weeks after my purchase it wouldn't charge. I called customer service (very poor communication skills and a language barrier...very thick accent) and they are sending me a new charger and a new Fitbit but it is taking a week to get it replaced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Was not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 1 day then stopped. After hours of troubleshooting nothing worked. Brought back to store for return.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works great short term

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit works good for about a year then have to replace. Third one and they have all lasted a year at a time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for almost 2 years and I have had to replace it. The battery doesn't stay charges for too long..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Band

    Rated 2 out of 5 stars

    Problems with the band

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band always wants to come off and that's how I lost my last one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok in general

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like relaxation mode. However ,details NOT specific if you sleep less than 3 hours. Won't buy another.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not completely accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not completely accurate but it’s fine instated of spending on Apple this is much better I guess in terms of money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought as replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous Fitbit only lasted about two years. My wife really liked it so she asked for another one. Hope it lasts longer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Activity Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as advertised. Keeps up with all your activities. The band is very comfortable and looks fantastic.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife. It was great at the time until touchscreen and smarter devices became affordable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My wife likes it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gadget. The battery life is just now I'm short for five days so I'll probably day can make it more I'm extend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent activity tracker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a beautiful product but it has to charge often. And the wristband wears off easily for me since I work and hit stuff.

    I would recommend this to a friend
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