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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12179 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Charge 2's heart rate and sleep tracking capabilities, praising its ease of use and long battery life. Many appreciate the device's numerous features and its accuracy in recording data. However, customers are negative about the band's durability and the device's water resistance, with some expressing concerns about the screen's fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 592 Showing 11,821-11,840 of 12,179 reviews
  • Rated 3 out of 5 stars

    Display is a big drawback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice lightweight fitness tracker. But the display is dim and small and for older eyes very hard to read outside.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fitness watch after reading the reviews and specs. Had it for one week and the watch crashed and crapped out. Would not charge and Fitbit told me I had to reset it in order for it to work again. Well I returned it and got the garmin fitness watch that is the same and haven't had any problems with the garmin.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend if you have a job that requires arm movements throughout the day. Each movement counts as a step.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it was ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont use anymore. very simple,but too simple compared to iwatches and samsung watches.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Get the versa

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite... the versatile is hands down the best fitness smart watch

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wears comfortable. However I do think it is a little sensitive to movement. Do like to options to choice for exercise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for counting steps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for steps , but sleep funtion is not accurate. Was up 4 times and it says I was up once and awake only once

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Broke Before I Could Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up my FitBit, put it on the charger, went to go use it for the first time..... and it wouldn't turn on. The screen becomes white static when I charge it and then goes black. Thankfully, I purchased the warranty and am taking it back to the store for a new one, but I was very disappointed with the low quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    just an ok activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about this tracker. has all the basic functions you need. nothing bad or great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't keep track of all my steps. It feels even bigger on my wrist than it looks. Not happy with it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't fit my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say this is a bad product but as an apple user going with the iwatch made more sense.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice tracker but too bulky for a girl.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tracker hurts my wrist, it is too thick. I prefer Versa with larger screen and thinner body.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I purchased because the band buckles on rather than the squeeze type of my previous tracker

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fit bit charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful. I don’t like it-rubs and irritate my wrist. I wish I could find my receipt. I wore it once. Unhappy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average fitness tracking device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you purchase an extended warranty with ALL Fitbit products as they fall apart at the one year mark.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does what it needs to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this item. Was just a little expensive and is not comfortable enough to wear all the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    EHHHh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I retur ned this item because I felt it didn't have the features and quality I wanted.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure how accurate step count is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks pretty. Steps not always accurate. Will no track biking. Overall, I like that it makes me accountable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as gift for mom. She loved it. No problems. Enjoyed the buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To complicated for normal people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get the steps fixed. It said to measure your stride. To much for me. I just want to charge and go

    No, I would not recommend this to a friend
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