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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12179 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Charge 2's heart rate and sleep tracking capabilities, praising its ease of use and long battery life. Many appreciate the device's numerous features and its accuracy in recording data. However, customers are negative about the band's durability and the device's water resistance, with some expressing concerns about the screen's fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 593 Showing 11,841-11,860 of 12,179 reviews
  • Cons mentioned:
    Band

    Rated 1 out of 5 stars

    2nd Fit Bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Fit bit. My first one fell off my wrist. I am on my way to replace band on this one cuz the band broke. Best Buy will only warranty for two weeks so I have to eat the cost of a new band. Lucky I didn't loose this one and I just have to replace the whole Fit Bit not the whole band

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does not sync well we with the Galaxy S8. Has the same problem as older versions

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works, but is it too deep.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works OK, but it is bulky and too deep in its measures. I had to return for that issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife likes the Fitbit but thinks instructions could be made to be much more customer friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pros and cons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it when it calculates right but i got it to keep track of my heartbeat and it doesn't always work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like cheaper Fitbit flex just as well for tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it works good. Not getting notifications when text comes in and even phone calls

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but for just 200 more you can get an apple smart watch that does 100 times more stuff

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but breaks before a year.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but breaks too easily. If you sweat a lot it will most likely break.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusing It is hard to tap for options. My old one was easier to use but the faceplate wore out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets you motivated and competitive daily. I like the app you can use to get different workouts

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Watch MUCH BETTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this Charge 2 before and it stopped charging after 1 year. Decided to go with iWatch

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really into it but it works just fine It got its use out of it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fitbit stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Fitbit Charge as a Christmas gift for my sister. The watch worked for one week and then was malfunctioning so she had to have it replaced.Best Buy replaced without a hitch but unfortunately they did not have in stock the band color I had originally gotten, so she had to settle for another color. Really not happy with the products reliability.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fitness Band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Fitbit. It works alright. Heart rate not even close to my Apple Watch. It is cheaper tough.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Value vs. performance

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to Apple and Android watches, I don't see the need for one of these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    BASIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic fitbit. Had expected more. Does not show the time when I'd like it to on the go.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Fitbit charge 2 for about 10 months it stopped recording the stairs returned it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and it's a great way to keep track of your steps and you can see texts from your phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit is nice for a beginner but it did not live up to my expectations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the FitBit, but the sensor on the back bugs my wrist a little after a whole day of wear.

    I would recommend this to a friend
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