Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12179 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Charge 2's heart rate and sleep tracking capabilities, praising its ease of use and long battery life. Many appreciate the device's numerous features and its accuracy in recording data. However, customers are negative about the band's durability and the device's water resistance, with some expressing concerns about the screen's fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 603 Showing 12,041-12,060 of 12,179 reviews
  • Rated 2 out of 5 stars

    Falls off sometimes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitbit is nice but falls off from the frame i cant wear it on my wrist

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Limited functionality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch looks good, but has very limited functions compared to its price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does NOT sync with samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought fitbit. The sales lady said she would set up . I had asked if I had enough battery.She said yes. I asked if she could set up but Battery needed charged. I was unable t sync. Tech person couldn't sync with samsung. Another lady was returning fitbit due t unable t sync w her samsung when I returned t store next day

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Problems charging

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually going to bring it back. Does not hold charge long and now won't charge at all

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Won't charge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is great though they are sending me a new charger to see if that's the issue.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice but not all I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice activity tracker but would like more features. Did not feel good on my wrist.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked ok for awhile then stopped counting steps , wouldn't sync

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take it back. The accuracy of how far you walked was not very good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    fitbit is amazing motivator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have been using it for 2 weeks now. awesome battery life, tracks everything from steps, sleep, heart rate and more. definitely has got me motivated more to reach more goals and stay active. also recommend the warranty, it covers everything from bands if broken, water damage, screen cracks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t correctly count steps.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I walk a known five mile route, the Fitbit records 3.7 miles.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not accurate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heart rate is constantly inaccurate. Does not accurately track my steps.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It counts every movement as a step and there is no adjustment for sensitivity.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    band is cumbersome.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much for a small person. My wife is small and it was too big and clumsy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fitbit 2

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for me. Too many steps while not moving.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Basic Fit Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very basic fit watch. I upgraded to a smartwatch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit Hurts!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hurt wrist very badly. Felt like it was bruising between the bones. inaccurate heart monitor when exercising. what's the point if it can't monitor your heart while exercising! glitchy interface. Save your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Could not setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get the Fitbit to pair with my Windows 10 laptop, my Android tablet or my Android phone. So I could not even get it setup to try and use it. According to the customer service rep, pairing with Windows 10 is a known issue. Great, then don't say that it is useable with Windows 10

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Liked the features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clasp contianed nickel and I had a bad reaction to it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheaply made for the price. It does not synchronize properly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not accurate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Step counts are not accurate. HR readings seem to be fine

    No, I would not recommend this to a friend
Sponsored